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2024
Ramachandran Menon, Raveen, Bigdeli, Ali, Adem, Anwar, Schroeder, Andreas, Awais, Mustabsar, Baines, Tim, Battisti, Giuliana, Driffield, Nigel, Fouad, Shereen and Röder, Mirjam (2024). Unpacking the Triple Nexus: Environmental Performance, Economic Performance and Servitization – A Systematic Review and Theoretical Reflections. Journal of Cleaner Production, 457 ,
2023
Zolkiewski, Judy, Story, Vicky M., Burton, Jamie, Raddats, Chris, Baines, Tim and Medway, Dominic (2023). Tensions in value spaces:The organizational buying center and advanced services. Industrial Marketing Management, 114 , pp. 196-210.
2022
Schroeder, Andreas, Baines, Tim and Sakao, Tomohiko (2022). Increasing Value Capture by Enhancing Manufacturer Commitment — Managing the Servitization Process. IEEE Engineering Management Review, 50 (3), pp. 162-170.
Dmitrijeva, Jekaterina, Schroeder, Andreas, Ziaee Bigdeli, Ali and Baines, Tim (2022). Paradoxes in Servitization: A processual perspective. Industrial Marketing Management, 101 , pp. 141-152.
2021
Kohtamäki, Marko, Baines, Tim, Rabetino, Rodrigo, Ziaee Bigdeli, Ali, Kowalkowski, Christian, Oliva, Rogelio and Parida, Vinit (2021). Theoretical Landscape in Servitization. IN: The Palgrave Handbook of Servitization. Kohtamäki, Marko; Baines, Tim; Rabetino, Rodrigo; Bigdeli, Ali Ziaee; Kowalkowski, Christian; Oliva, Rogelio and Parida, Vinit (eds) Springer.
Kapoor, Kawaljeet, Ziaee Bigdeli, Ali, Dwivedi, Yogesh K., Schroeder, Andreas, Beltagui, Ahmad and Baines, Tim (2021). A socio-technical view of platform ecosystems: Systematic review and research agenda. Journal of Business Research, 128 , pp. 94-108.
Kapoor, Kawaljeet, Bigdeli, Ali Ziaee, Schroeder, Andreas and Baines, Tim (2021). A platform ecosystem view of servitization in manufacturing. Technovation ,
2020
Schroeder, Andreas, Naik, Parikshit, Ziaee Bigdeli, Ali and Baines, Tim (2020). Digitally Enabled Advanced Services: A Socio-technical Perspective on the Role of the Internet of Things (IoT). International Journal of Operations and Production Management, 40 (7-8), pp. 1243-1268.
Naik, Parikshit, Schroeder, Andreas, Kapoor, Kawal, Ziaee Bigdeli, Ali and Baines, Tim (2020). Behind the scenes of digital servitization: Actualising IoT-enabled affordances. Industrial Marketing Management, 89 , pp. 232-244.
Dmitrijeva, Jekaterina, Schroeder, Andreas, Bigdeli, Ali Ziaee and Baines, Tim (2020). Context matters:how internal and external factors impact servitization. Production Planning and Control, 31 (13), pp. 1077-1097.
Baines, Timothy S, Ziaee Bigdeli, Ali, Sousa, Rui and Schroeder, Andreas (2020). Framing the Servitization Transformation Process: A Model to Understand and Facilitate the Servitization Journey. International Journal of Production Economics, 221 ,
2019
Schroeder, Andreas, Ziaee Bigdeli, Ali, Galera Zarcos, Carlos and Baines, Timothy S (2019). Capturing the Benefits of Industry 4.0: A Business Network Perspective. Production Planning and Control, 30 (16), pp. 1305-1321.
Kohtamäki, Marko, Parida, Vinit, Oghazi, Pejvak, Gebauer, Heiko and Baines, Tim (2019). Digital servitization business models in ecosystems:A theory of the firm. Journal of Business Research, 104 , pp. 380-392.
Calabrese, Armando, Levialdi Ghiron, Nathan, Tiburzi, Luigi, Ziaee Bigdeli, Ali and Baines, Timothy S (2019). The measurement of degree of servitization: literature review and recommendations. Production Planning and Control, 30 (13), pp. 1118-1135.
2018
Andrews, Daniel, Dmitrijeva, Jekaterina, Ziaee Bigdeli, Ali and Baines, Timothy S (2018). Snakes and Ladders in Servitization:Using a Game to Capture Inhibitors and Enablers of Transformation. Research Technology Management, 61 (6), pp. 37-47.
Dmitrijeva, Jekaterina, Bigdeli, Ali Ziaee, Schroeder, Andreas and Baines, Timothy (2018). Contextualising servitization – the shaping of the organisational transformation. IN: Proceedings of the 25th EurOMA Conference. HUN: UNSPECIFIED.
Schroeder, Andreas, Naik, Parikshit, Ziaee Bigdeli, Ali and Baines, Tim (2018). IoT-enabled Advanced Services: exploring the IoT-artefact as a socio-technical construct. IN: Proceedings of the 25th EurOMA Conference. HUN: UNSPECIFIED.
Ziaee Bigdeli, Ali, Dmitrijeva, Jekaterina, Schroeder, Andreas and Baines, Tim (2018). Servitization in manufacturing: A business model perspective. IN: Proceedings of the 25th EurOMA Conference. HUN: UNSPECIFIED.
Garcia Martin, Patricia Carolina, Schroeder, Andreas, Ziaee Bigdeli, Ali and Baines, Timothy S (2018). Servitization business value: An ego-network perspective. IN: EurOMA 2018 Conference Proceedings. HUN: UNSPECIFIED.
Ziaee Bigdeli, Ali, Baines, Timothy S, Schroeder, Andreas, Brown, Steve, Musson, Eleanor, Shi, Victor Guang and Calabrese, Armando (2018). Measuring Servitization Progress and Outcome:The Case of ‘Advanced Services’. Production Planning and Control, 29 (4), pp. 315-332.
Ziaee Bigdeli, Ali, Bustinza, Oscar F., Vendrell-Herrero, Ferran and Baines, Tim (2018). Network positioning and risk perception in servitization:evidence from the UK road transport industry. International Journal of Production Research, 56 (6), pp. 2169-2183.
Andrews, Daniel, Baines, Timothy S, Ziaee Bigdeli, Ali, Petridis, Panagiotis, Shi, Victor Guang, Baldwin, James S. and Ridgway, Keith (2018). The Service Transformation Game:Snakes and Ladders to Advanced Services. IN: 25th International EurOMA Conference. 2018-06-24 - 2018-06-26.
Andrews, Daniel, Baines, Timothy S, Ziaee Bigdeli, Ali and Beltagui, Ahmad (2018). Telling Tales of Transformation:Towards a Prescriptive Framework for Storytelling to Engage Stakeholders with Advanced Services. IN: 25th International EurOMA Conference. 2018-06-24 - 2018-06-26.
2017
Bustinza, Oscar F., Vendrell-Herrero, Ferran and Baines, Tim (2017). Service implementation in manufacturing:An organisational transformation perspective. International Journal of Production Economics, 192 , pp. 1-8.
Andrews, Daniel, Petridis, Panagiotis, Baines, Timothy S, Ziaee Bigdeli, Ali, Shi, Victor Guang, Baldwin, James S. and Ridgway, Keith (2017). Gamification to Engage Manufacturers with Servitization. IN: Advances in Manufacturing Technology XXXI. Gao, James; El Souri, Mohammed and Keates, Simeon (eds) Netherlands: IOS Press BV.
Naik, Parikshit, Schroeder, Andreas, Ziaee Bigdeli, Ali and Baines, Timothy S (2017). Enabling servitization by affordance actualization:The role of digitalization capabilities. IN: 24th EurOMA conference. 2017-07-01 - 2017-07-05.
Andrews, Daniel, Baines, Tim, Hall, Jessica and Woods, Tony (2017). Unlock your insight:employing a gamified app to engage manufacturers with servitization. IN: EurOMA 2017. GBR: UNSPECIFIED.
Garcia Martin, Patricia Carolina, Schroeder, Andreas, Ziaee Bigdeli, Ali and Baines, Timothy S (2017). Value in servitization: From dyad to network level. IN: EurOMA 2017 Conference Proceedings. GBR: UNSPECIFIED.
Ziaee Bigdeli, Ali and Baines, Tim (2017). Organisational transformation towards servitization. IN: Proceedings of the Spring Servitization Conference: internationalisation through servitization. West, Shaun; Gebauer, Heiko and Baines, Tim (eds) CHE: Aston University.
Shi, Victor Guang, Baines, Tim, Baldwin, James, Ridgway, Keith, Petridis, Panagiotis, Ziaee Bigdeli, Ali, Uren, Victoria and Andrews, Daniel (2017). Using gamification to transform the adoption of servitization. Industrial Marketing Management, 63 , pp. 82-91.
Raddats, Chris, Zolkiewski, Judy, Story, Vicky Mary, Burton, Jamie, Baines, Tim and Ziaee Bigdeli, Ali (2017). Interactively developed capabilities:evidence from dyadic servitization relationships. International Journal of Operations and Production Management, 37 (3), pp. 382-400.
Baines, Tim, Ziaee Bigdeli, Ali, F. Bustinza, Oscar, Shi, Victor Guang, Baldwin, James and Ridgeway, Keith (2017). Servitization:revisiting the state-of-the-art and research priorities. International Journal of Operations and Production Management, 37 (2), pp. 256-278.
Story, Vicky M., Raddats, Chris, Burton, Jamie, Zolkiewski, Judy and Baines, Tim (2017). Capabilities for advanced services:a multi-actor perspective. Industrial Marketing Management, 60 , pp. 54-68.
Ziaee Bigdeli, Ali, Baines, Tim, Bustinza, Oscar F. and Guang Shi, Victor (2017). Organisational change towards servitization:a theoretical framework. Competitiveness Review, 27 (1), pp. 12-39.
2016
Jamie, Jamie Burton, Story, Vicky, Zolkiewski, Judy, Raddats, Chris, Baines, Tim S. and Medway, Dominic (2016). Identifying tensions in the servitized value chain. Research Technology Management, 59 (5), pp. 38-47.
Schroeder, Andreas, Galera Zarco, Carlos, Baines, Tim. and Ziaee Bigdeli, Ali (2016). Barriers to capturing the value of advanced services and digitisation in the road transport industry. IN: Spring Servitization Conference SSC2016. 2016-05-16 - 2016-05-17.
2015
F. Bustinza, Oscar, Ziaee Bigdeli, Ali, Baines, Timothy S and Elliot, Cindy (2015). Servitization and competitive advantage:the importance of organizational structure and value chain position. Research Technology Management, 58 (5), pp. 53-60.
Burton, Jamie, Story, Vicky, Zolkiewski, Judy, Raddats, Chris, Baines, Tim S. and Medway, Dominic (2015). Identifying (territorial) tensions in the servitization value chain. IN: Servitization : the theory and impact. Baines, Tim and Harrison, David K. (eds) GBR: Aston University.
Petridis, Panagiotis, Hadjicosta, Kyriaki, Guang Shi, Victor, Dunwell, Ian, Baines, Timothy, Bigdeli, Ali, F. Bustinza, Oscar and Uren, Victoria (2015). State of the art in business games. International Journal of Serious Games, 2 (1),
Baines, Tim and Shi, Victor Guang (2015). A Delphi study to explore the adoption of servitization in UK companies. Production Planning and Control, 26 (14-15), pp. 1171-1187.
2014
Shi, Victor G., Petridis, Panagiotis, Baines, Tim and Lightfoot, Howard (2014). Gamification for servitization. IN: Growth through servitization. Baines, Tim; Clegg, Ben and Harrison, David (eds) GBR: Aston University.
Petridis, Panagiotis, Baines, Tim, Lightfoot, Howard and Shi, Victor G. (2014). Gamification:using gaming mechanics to promote a business. IN: Growth through servitization. Baines, Tim; Clegg, Ben and Harrison, David (eds) GBR: Aston University.
Raddats, Chris, Burton, Jamie, Zolkiewski, Judy, Story, Vicky M., Baines, Tim and Lightfoot, Howard (2014). Servitization capabilities for advanced services:a multi-actor perspective. IN: Growth through servitization. Baines, Tim; Clegg, Ben and Harrison, David (eds) GBR: Aston University.
Baines, Tim and Shi, Victor G. (2014). Servitization transformation:drivers, benefit and barriers. IN: Growth through servitization. Baines, Tim; Clegg, Ben and Harrison, David (eds) GBR: Aston University.
Baines, Tim and Lightfoot, Howard W. (2014). Servitization of the manufacturing firm:exploring the operations practices and technologies that deliver advanced services. International Journal of Operations and Production Management, 34 (1), pp. 2-35.
2013
Lightfoot, Howard, Baines, Tim and Smart, Palie (2013). The servitization of manufacturing:a systematic literature review of interdependent trends. International Journal of Operations and Production Management, 33 (11-12), pp. 1408-1434.
Baines, Tim and Lightfoot, Howard (2013). Leadership in high-value services for manufacturers:people and the delivery of advanced services. IN: Proceedings of the Spring Servitization Conference 2013. Baines, Timothy; Clegg, Ben and Harrison, David (eds) GBR: Aston University.
Lightfoot, Howard and Baines, Tim (2013). Leadership in high-value services for manufacturers:advanced services and their impact on vertical integration. IN: Proceedings of the Spring Servitization Conference 2013. Baines, Timothy S; Clegg, Ben and David Harrison (eds) GBR: Aston University.
Baines, Tim and Lightfoot, Howard (2013). Leadership in high-value services for manufacturers:an exploration of the impact to facilitates practices. IN: Proceedings of the Spring Servitization Conference 2013. Baines, Timothy; Clegg, Ben and Harrison, David (eds) GBR: Aston University.
Baines, Tim and Lightfoot, Howard (2013). Leadership in high-value services for manufacturers:information and communication technologies and the delivery of advanced services. IN: Proceedings of the Spring Servitization Conference 2013. Baines, Timothy S; Clegg, Ben and Harrison, David (eds) GBR: Aston University.
Govette, Stephen J., Little, Paul, Clegg, Benjamin T. and Baines, Tim S. (2013). Servitization and enterprization in the construction industry:the case of a specialist subcontractor. IN: Proceedings of the Spring Servitization Conference 2013. Baines, Timothy; Clegg, Ben and Harrison, David (eds) GBR: Aston University.
Baines, Tim, Lightfoot, Howard, Smart, Palie and Fletcher, Sarah (2013). Servitization of manufacture:exploring the deployment and skills of people critical to the delivery of advanced services. Journal of Manufacturing Technology Management, 24 (4), pp. 637-646.
Redding, Louis E. and Baines, Tim (2013). A strategy formulation process for the delivery of technology enabled service delivery systems. IN: Proceedings of the Spring Servitization Conference 2013. Baines, Timothy; Clegg, Ben and Harrison, David (eds) GBR: Aston University.
2012
Baines, T.S., Lightfoot, H.W. and Smart, P. (2012). Servitization within manufacturing operations:an exploration of the impact to facilities practices. Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture, 226 (2), pp. 377-380.
Baines, Tim, Brown, Steve, Benedettini, Ornella and Ball, Peter (2012). Examining green production and its role within the competitve strategy of manufacturers. Journal of Industrial Engineering and Management, 5 (1), pp. 53-87.
2011
Ayeni, P., Baines, T., Lightfoot, H. and Ball, P. (2011). State-of-the-art of ‘Lean’ in the aviation maintenance, repair, and overhaul industry. Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture, 225 (11), pp. 2108-2123.
Lightfoot, H.W., Baines, T. and Smart, P. (2011). Examining the information and communication technologies enabling servitized manufacture. Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture, 225 (10), pp. 1964-1968.
Baines, Timothy, Lightfoot, Howard and Smart, Palie (2011). Servitization within manufacturing:exploring the provision of advanced services and their impact on vertical integration. Journal of Manufacturing Technology Management, 22 (7), pp. 947-954.
2010
Chandraprakaikul, W., Baines, T.S. and Lim, R.Y. (2010). Strategic positioning of manufacturing operations within global supply chains. Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture, 224 (5), pp. 831-842.
Baines, T.S., Lightfoot, H., Benedettini, O., Whitney, D. and Kay, J.M. (2010). The adoption of servitization strategies by UK-based manufacturers. Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture, 224 (5), pp. 815-830.
2009
Baines, T.S., Lightfoot, H.W. and Kay, J.M. (2009). Servitized manufacture:practical challenges of delivering integrated products and services. Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture, 223 (1-9), pp. 1207-1215.
Baines, Tim, Lightfoot, Howard, Peppard, Joe, Johnson, Mark, Tiwari, Ashutosh, Shehab, Essam and Swink, Morgan (2009). Towards an operations strategy for product-centric servitization. International Journal of Operations and Production Management, 29 (5), pp. 494-519.
Benedettini, O., Baines, T.S., Lightfoot, H.W. and Greenough, R.M. (2009). State-of-the-art in integrated vehicle health management. Proceedings of the Institution of Mechanical Engineers, Part G: Journal of Aerospace Engineering, 223 (2), pp. 157-170.
Brown, Steve and Baines, Tim S. (2009). How capabilities in operations can influence green production:exploring the issues. IN: 20th Annual POMS Conference. 2009-05-01 - 2009-05-04.
Baines, Tim and Lightfoot, Howard W. (2009). The practical challenges of servitized manufacture. IN: Proceedings of the 1st CIRP Industrial Product-Service Systems (IPS2) Conference. GBR: UNSPECIFIED.
Baines, Tim S., Lightfoot, Howard W., Benedettini, Ornella and Kay, John M. (2009). The servitization of manufacturing:a review of literature and reflection on future challenges. Journal of Manufacturing Technology Management, 20 (5), pp. 547-567.
2008
Baines, T.S., Ball, P.D., Cooper, S., Dawson, P., Wilkinson, S., Woods, M. and Kay, J.M. (2008). An exploration of policies and practices used to showcase production facilities. Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture, 222 (9), pp. 1181-1188.
Fletcher, S.R., Baines, T.S. and Harrison, D.K. (2008). An investigation of production workers' performance variations and the potential impact of attitudes. International Journal of Advanced Manufacturing Technology, 35 (11-12), pp. 1113-1123.
Baines, Tim S., Benedettini, Ornella, Greenough, Richard and Lightfoot, Howard (2008). State-of-the-art in integrated vehicle health management. IN: Proceedings of the 62nd Meeting of the Society for Machinery Failure Prevention Technology. USA: Society for Machinery Failure Prevention Technology.
2007
Baines, T.S., Williams, G.M., Lightfoot, H. and Evans, S. (2007). Beyond theory:an examination of lean new product introduction practices in the UK. Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture, 221 (11), pp. 1593-1600.
Baines, Tim, Lightfoot, Howard W., Evans, Steve, Neely, Andy, Greenough, Richard, Peppard, Joe, Roy, R., Shehab, Essam, Braganza, A., Tiwari, Ashutosh, Alcock, J.R., Angus, J.P., Bastl, Marko, Cousens, A., Irving, P., Johnson, Mark, Kingston, J., Lockett, H., Martinez, V., Michele, P., Tranfield, D., Walton, I.M. and Wilson, H. (2007). State-of-the-art in product-service systems. Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture, 221 (10), pp. 1543-1552.
Baines, T.S. and Benedettini, O. (2007). Modelling human performance within manufacturing systems design:from a theoretical towards a practical framework. Journal of Simulation, 1 (2), pp. 121-130.
Julka, Nirupam, Baines, Tim, Tjahjono, Benny, Lendermann, Peter and Vitanov, Val (2007). A review of multi-factor capacity expansion models for manufacturing plants:searching for a holistic decision aid. International Journal of Production Economics, 106 (2), pp. 607-621.
Bartlett, Paul A., Julian, Denyse M. and Baines, Timothy (2007). Improving supply chain performance through improved visibility. International Journal of Logistics Management, 18 (2), pp. 294-313.
2006
Baines, Tim S., Lightfoot, Howard, Williams, G.M. and Greenough, Richard (2006). State-of-the-art in lean design engineering:a literature review on white collar lean. Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture, 220 (9), pp. 1539-1547.
Lim, Roland Y.G., Baines, Timothy, Tjahjono, Benny and Chandrapakaikul, Watcharavee (2006). Integrated strategic supply chain positioning for SME's:an empirical study. International Journal of Logistics Management, 17 (2), pp. 260-276.
Baines, Tim and Kay, John (2006). An integrated process for strategic positioning within the value chain. IN: 13th European Operations Management Association conference. 2006-06-18 - 2006-06-21.
Goh, K.M., Tjahjono, Benny, Baines, Tim and Subramaniam, S. (2006). A review of research in manufacturing prognostics. IN: 2006 IEEE International Conference on Industrial Informatics. SGP: IEEE.
2005
Baines, Timothy, Asch, R., Hadfield, L., Mason, J.P. and Fletcher, S. (2005). Towards a theoretical framework for human performance modelling within manufacturing systems design. Simulation modelling practice and theory, 13 (6), pp. 486-504.
Adesola, Sola and Baines, Timothy (2005). Developing and evaluating a methodology for business process improvement. Business Process Management Journal, 11 (1), pp. 37-46.
Mason, Steve, Baines, Tim, Kay, John M. and Ladbrook, John (2005). Improving the design process for factories:modelling human performance variation. Journal of Manufacturing Systems, 24 (1), pp. 47-54.
Minarro-Viseras, Enrique, Baines, Timothy and Sweeney, Mike (2005). Key success factors when implementing strategic manufacturing initiatives. International Journal of Operations and Production Management, 25 (2), pp. 151-179.
Baines, Tim, Kay, Gwyn, Adesola, Sola and Higson, Martin (2005). Strategic positioning:an integrated decision process for manufacturers. International Journal of Operations and Production Management, 25 (2), pp. 180-201.
2004
Baines, Tim, Mason, Stephen, Siebers, Peer-Olaf and Ladbrook, John (2004). Humans:the missing link in manufacturing simulation? Simulation modelling practice and theory, 12 (7-8), pp. 515-526.
Baines, Timothy (2004). An integrated process for forming manufacturing technology acquisition decisions. International Journal of Operations and Production Management, 24 (5), pp. 447-467.
2003
Baines, T.S., Hadfield, L., Mason, S. and Ladbrook, J. (2003). Using empirical evidence of variations in worker performance to extend the capabilities of discrete event simulations in manufacturing. IN: Proceedings of the 2003 winter simulation conference, 2003. USA: UNSPECIFIED.
2001
Swamidass, Paul M., Darlow, Neil and Baines, Tim (2001). Evolving forms of manufacturing strategy development:evidence and implications. International Journal of Operations and Production Management, 21 (10), pp. 1289-1304.
Swamidass, Paul M., Baines, Timothy and Darlow, Neil (2001). The role of manufacturing and market managers in strategy development:lessons from three companies. International Journal of Operations and Production Management, 21 (7), pp. 933-948.
2000
Baines, Tim and Ladbrook, John (2000). Modelling the behaviour of engine assembly workers. IN: IEE one-day seminar on systems dependency on humans (Ref. No. 2000/020). 2000-02-16 - 2000-02-16.
1999
Baines, T.S. (1999). Manufacturing technology sourcing practices in the USA. International Journal of Production Research, 37 (4), pp. 939-956.
Baines, Timothy and Harrison, D.K. (1999). An opportunity for system dynamics in manufacturing system modelling. Production Planning and Control, 10 (6), pp. 542-552.
1998
Kay, John M., Groves, G., Greenough, R., Wu, Bin and Baines, Timothy (1998). Formative experience [postgraduate industrial experience]. Manufacturing Engineer, 77 (5), 225–229.
Baines, Timothy, Harrison, D.K., Kay, John M. and Hamblin, D.J. (1998). A consideration of modelling techniques that can be used to evaluate manufacturing strategies. International Journal of Advanced Manufacturing Technology, 14 (5), pp. 369-375.
Baines, Timothy, Whitney, Dan and Kay, John M. (1998). An investigation into manufacturing technology sourcing practices. International Journal of Logistics Research and Applications, 1 (2), pp. 127-139.
1994
Baines, Timothy S (1994). Modelling in the evaluation of a manufacturing strategy. UNSPECIFIED.