Schroeder, Andreas, Naik, Parikshit, Ziaee Bigdeli, Ali and Baines, Tim (2018). IoT-enabled Advanced Services: exploring the IoT-artefact as a socio-technical construct. IN: Proceedings of the 25th EurOMA Conference. HUN: UNSPECIFIED.
Abstract
The present study draws on the Information Systems (IS) artefact theory (Lee, Thomas, & Baskerville, 2015) to systematically conceptualize the IoT and investigate its contribution to the manufacturer’s advanced services. The study employs qualitative methods to analyse the advanced services offerings of eight multinational manufacturers and identifies the specific IS artefacts, their underlying information-, social- and technology-subsystems and their enabling roles in an advanced services context. The study and its findings contribute to the development of a socio-technical IoT perspective and an enhanced understanding of the role IoT has in an advanced services context.
| Divisions: | College of Business and Social Sciences > Aston Business School > Operations & Information Management College of Business and Social Sciences > Aston Business School College of Business and Social Sciences > Aston Business School > Advanced Services Group |
|---|---|
| Additional Information: | © 2018 The Authors |
| Event Title: | 25th International EurOMA Conference |
| Event Type: | Other |
| Event Dates: | 2018-06-24 - 2018-06-26 |
| Last Modified: | 10 Apr 2024 07:28 |
| Date Deposited: | 06 Dec 2019 15:34 | PURE Output Type: | Conference contribution |
| Published Date: | 2018-06-26 |
| Accepted Date: | 2018-06-01 |
| Authors: |
Schroeder, Andreas
(
0000-0002-4051-9275)
Naik, Parikshit (
0000-0003-0820-7981)
Ziaee Bigdeli, Ali (
0000-0002-8128-0918)
Baines, Tim (
0000-0002-7518-2967)
|
CORE (COnnecting REpositories)
CORE (COnnecting REpositories)