Theoretical Landscape in Servitization


The research on servitization has gained enormous traction in the past two decades, with over 700 scholarly articles and a large pool of cumulative citations across several academic disciplines. The need for a holistic Handbook in Servitization to further demonstrate the richness of the field and to consolidate different research streams has never been greater. With this editorial, we intend to advance our understanding of the topic, discuss key theoretical grounds that have shaped the servitization research today, and provide an agenda for future research.

Publication DOI:
Divisions: Aston Business School > Operations & Information Management
Aston Business School > Advanced Services Group
Aston Business School
Additional Information: © Springer Nature B.V. 2021. The final publication is available at Springer via
Uncontrolled Keywords: Digital servitization,Product-service systems,Servitization business model,Servitization as a process
ISBN: 9783030757700, 9783030757717
Full Text Link:
Related URLs: https://link.sp ... 3-030-75771-7_1 (Publisher URL)
PURE Output Type: Chapter
Published Date: 2021-07-27
Authors: Kohtamäki, Marko
Baines, Tim (ORCID Profile 0000-0002-7518-2967)
Rabetino, Rodrigo
Ziaee Bigdeli, Ali (ORCID Profile 0000-0002-8128-0918)
Kowalkowski, Christian
Oliva, Rogelio
Parida, Vinit



Version: Accepted Version

Access Restriction: Restricted to Repository staff only until 27 July 2023.

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