Servitization within manufacturing operations:an exploration of the impact to facilities practices


Servitization is a growing area of interest amongst practitioners, policymakers, and academics, and much is still to be learnt about its adoption in practice. This paper makes a contribution to this debate by identifying the key facilities practices that successful servitizing manufacturers appear to be deploying, and the underlying rationale behind their configuration. Although these are preliminary findings from a longer-term research programme, this short communication seeks to highlight the implications for manufacturing professionals and organizations who are considering the servitization of their operations.

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Divisions: College of Business and Social Sciences > Aston Business School > Operations & Information Management
College of Business and Social Sciences > Aston Business School > Advanced Services Group
Uncontrolled Keywords: servitization,product service systems,facilities,supply chain,operations,Industrial and Manufacturing Engineering,Mechanical Engineering
Publication ISSN: 2041-2975
Last Modified: 04 Jan 2024 08:08
Date Deposited: 22 Aug 2012 10:45
Full Text Link: http://pib.sage ... /2/377.abstract
Related URLs: http://www.scop ... tnerID=8YFLogxK (Scopus URL)
PURE Output Type: Article
Published Date: 2012-02
Published Online Date: 2011-12-13
Authors: Baines, T.S. (ORCID Profile 0000-0002-7518-2967)
Lightfoot, H.W.
Smart, P.



Version: Accepted Version

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