Browse by Aston Author

Article

Clegg, Ben, Orme, Richard and Petridis, Panagiotis (2023). Developing a Serious Game for Rail Services: Improving Passenger Information During Disruption (PIDD). Information (Switzerland), 14 (8),

Michali, Maria, Emrouznejad, Ali, Dehnokhalaji, Akram and Clegg, Ben (2023). Subsampling bootstrap in network DEA. European Journal of Operational Research, 305 (2), pp. 766-780.

Michali, Maria, Emrouznejad, Ali, Dehnokhalaji, Akram and Clegg, Ben (2021). Noise-pollution efficiency analysis of European railways:A network DEA model. Transportation Research Part D: Transport and Environment, 98 ,

Balthu, Krishna and Clegg, Ben (2021). Improving professional service operations:action research in a law firm. International Journal of Operations and Production Management, 41 (6), pp. 805-829.

Clegg, Benjamin T (2020). Improving systemic success factors in a university to achieve more effective and efficient operations:Using the PrOH modelling methodology. Business Process Management Journal, 26 (2), pp. 630-654.

Clegg, Ben, Balthu, Krishna and Morris, Glyn (2020). Changing professional service archetypes in a law firm using Process Orientated Holonic (PrOH) Modelling. Knowledge Management Research and Practice, 18 (1), pp. 38-52.

Kalaitzi, Dimitra, Matopoulos, Aristides and Clegg, Benjamin T (2019). Managing resource dependencies in electric vehicle supply chains:a multi-tier case study. Supply Chain Management, 24 (2), pp. 256-270.

Clegg, Ben, Orme, Richard, Owen, Chris and Albores, Pavel (2018). Analysis of a Train-operating Company’s Customer Service System during Disruptions:Conceptual Requirements for Gamifying Frontline Staff Development. Journal of Rail Transport Planning & Management, 8 (1), pp. 56-77.

Clegg, Benjamin T (2018). Perceptions of growth-impeding constraints acting upon SMEs’ operations and the identification and use of transitionary paths to elevate them. International Journal of Operations and Production Management, 38 (3), pp. 756-783.

Clegg, Ben, Little, Paul, Govette, Steve and Logue, Joel (2017). Transformation of a small-to-medium-sized enterprise to a multi-organisation product-service solution provider. International Journal of Production Economics, 192 , pp. 81-91.

Dey, Prasanta K, Bhattacharya, Arijit, Ho, William and Clegg, Benjamin T (2015). Strategic supplier performance evaluation::a case-based action research of a UK manufacturing organisation. International Journal of Production Economics, 166 , pp. 192-214.

Abdullah Al-Somali, Sabah, Gholami, Roya and Clegg, Ben (2015). A stage-oriented model (SOM) for e-commerce adoption:a study of Saudi Arabian organisations. Journal of Manufacturing Technology Management, 26 (1), pp. 2-35.

Clegg, Ben, Chandler, Simon, Binder, Mario and Edwards, John (2013). Governing inter-organisational R&D supplier collaborations:a study at Jaguar Land Rover. Production Planning and Control, 24 (8-9), pp. 818-836.

Clegg, Ben and Wan, Yi (2013). Managing enterprises and ERP systems:a contingency model for the enterprization of operations. International Journal of Operations and Production Management, 33 (11-12), pp. 1458-1489.

Dey, Prasanta K., Clegg, Ben and Cheffi, Walid (2013). Risk management in enterprise resource planning implementation:a new risk assessment framework. Production Planning and Control, 24 (1), pp. 1-14.

Book Section

Orme, Richard, Clegg, Benjamin T, Poole, A, Yeoman, A, Owen, Christopher D, Petridis, Panagiotis and Albores, Pavel (2017). A gamified approach to improving customer service delivery in a train operating company. IN: EurOMA 2017 Conference Proceedings. UNSPECIFIED.

Wan, Yi and Clegg, Ben (2016). Designing and managing ERP systems for virtual enterprise strategy:a conceptual framework for innovative strategic thinking. IN: Strategic management and leadership for systems development in virtual spaces. Graham, Christian (ed.) Advances in IT Personnel and Project Management . Hersey, PA (US): IGI Global.

Clegg, Ben, Sohal, Amrik S., Koh, Chee Seng, Dey, Prasanta and Bennett, David (2014). Manufacturing’s Wicked Problems (Partially) Explained Through Social Network Analysis. IN: Proceedings of 21st EurOMA Conference. UNSPECIFIED.

Clegg, Ben, Lightfoot, Howard and Scully, Judith (2013). Identifying capacity building cluster impact in the West Midlands. IN: ESRC research capacity building clusters. Clegg, Ben; Scully, Judith and Bryson, John (eds) GBR: Aston University.

Govette, Stephen J., Little, Paul, Clegg, Benjamin T. and Baines, Tim S. (2013). Servitization and enterprization in the construction industry:the case of a specialist subcontractor. IN: Proceedings of the Spring Servitization Conference 2013. Baines, Timothy; Clegg, Ben and Harrison, David (eds) GBR: Aston University.

Koh, Chee Seng, Clegg, Ben and Hall, Matthew (2013). The importance of team-working in knowledge transfer partnerships. IN: ESRC research capacity building clusters. Clegg, Ben; Scully, Judith and Bryson, John (eds) GBR: Aston University.

Clegg, Ben and Orme, Richard (2012). Systems of systems:pure and applied to Lean Six Sigma training. IN: System of systems. Gheorghe, Adrian V. (ed.) InTech.

Clegg, Ben, Binder, Mario, Chandler, Simon and Edwards, John (2010). Governance architectures for inter-organisational R&D collaboration. IN: Proceedings of POMS 2010 - Operations in Emerging Economies. CAN: UNSPECIFIED.

Clegg, Ben (2009). Creating gusto through games and goals. IN: Good practice guide in learning and teaching. Green, Julie and Higson, Helen (eds) Good practice guide in learning and teaching . Birmingham (UK): Aston University.

Dey, Prasanta K., Bennett, David and Clegg, Ben (2009). Managing risk in enterprise resource planning projects. IN: Implementation - realizing operations management knowledge. Johansson, Mats and Jonsson, Patrik (eds) SWE: UNSPECIFIED.

Conference or Workshop Item

Clegg, Ben and Ajayi, Ola-Dapo (2009). Strategy, IT and dynamic change in enterprises. IN: 20th Production and Operations Management (POMS) conference. 2009-05-01 - 2009-05-04.

Clegg, Ben and Flanagan, Faith (2005). Assessing service satisfaction between a 3PL provider and a vehicle manufacturer using the SERVQUAL technique. IN: 16th annual conference of Production and Operations Management. 2005-04-29 - 2005-05-02.

Book

Benedettini, Ornella, Clegg, Ben, Kafouros, Mario and Neely, Andy (2010). The ten myths of manufacturing:what does the future hold for UK manufacturing? Executive briefing . Advanced Institute of Management.