Browse by Aston Author

Article

Michali, Maria, Emrouznejad, Ali, Dehnokhalaji, Akram and Clegg, Ben (2021). Noise-pollution efficiency analysis of European railways:A network DEA model. Transportation Research Part D: Transport and Environment, 98 ,

Balthu, Krishna and Clegg, Ben (2021). Improving professional service operations:action research in a law firm. International Journal of Operations and Production Management, 41 (6), pp. 805-829.

Clegg, Benjamin T (2020). Improving systemic success factors in a university to achieve more effective and efficient operations:Using the PrOH modelling methodology. Business Process Management Journal, 26 (2), pp. 630-654.

Clegg, Ben, Balthu, Krishna and Morris, Glyn (2020). Changing professional service archetypes in a law firm using Process Orientated Holonic (PrOH) Modelling. Knowledge Management Research and Practice, 18 (1), pp. 38-52.

Kalaitzi, Dimitra, Matopoulos, Aristides and Clegg, Benjamin T (2019). Managing resource dependencies in electric vehicle supply chains:a multi-tier case study. Supply Chain Management, 24 (2), pp. 256-270.

Clegg, Ben, Orme, Richard, Owen, Chris and Albores, Pavel (2018). Analysis of a Train-operating Company’s Customer Service System during Disruptions:Conceptual Requirements for Gamifying Frontline Staff Development. Journal of Rail Transport Planning & Management, 8 (1), pp. 56-77.

Clegg, Benjamin T (2018). Perceptions of growth-impeding constraints acting upon SMEs’ operations and the identification and use of transitionary paths to elevate them. International Journal of Operations and Production Management, 38 (3), pp. 756-783.

Clegg, Ben, Little, Paul, Govette, Steve and Logue, Joel (2017). Transformation of a small-to-medium-sized enterprise to a multi-organisation product-service solution provider. International Journal of Production Economics, 192 , pp. 81-91.

Dey, Prasanta K, Bhattacharya, Arijit, Ho, William and Clegg, Benjamin T (2015). Strategic supplier performance evaluation::a case-based action research of a UK manufacturing organisation. International Journal of Production Economics, 166 , pp. 192-214.

Abdullah Al-Somali, Sabah, Gholami, Roya and Clegg, Ben (2015). A stage-oriented model (SOM) for e-commerce adoption:a study of Saudi Arabian organisations. Journal of Manufacturing Technology Management, 26 (1), pp. 2-35.

Clegg, Ben, Chandler, Simon, Binder, Mario and Edwards, John (2013). Governing inter-organisational R&D supplier collaborations:a study at Jaguar Land Rover. Production Planning and Control, 24 (8-9), pp. 818-836.

Clegg, Ben and Wan, Yi (2013). Managing enterprises and ERP systems:a contingency model for the enterprization of operations. International Journal of Operations and Production Management, 33 (11-12), pp. 1458-1489.

Dey, Prasanta K., Clegg, Ben and Cheffi, Walid (2013). Risk management in enterprise resource planning implementation:a new risk assessment framework. Production Planning and Control, 24 (1), pp. 1-14.

Michali, Maria, Emrouznejad, Ali, Dehnokhalaji, Akram and Clegg, Ben (2023). Subsampling bootstrap in network DEA. European Journal of Operational Research, 305 (2), pp. 766-780.

Book Section

Orme, Richard, Clegg, Benjamin T, Poole, A, Yeoman, A, Owen, Christopher D, Petridis, Panagiotis and Albores, Pavel (2017). A gamified approach to improving customer service delivery in a train operating company. IN: EurOMA 2017 Conference Proceedings. UNSPECIFIED.

Wan, Yi and Clegg, Ben (2016). Designing and managing ERP systems for virtual enterprise strategy:a conceptual framework for innovative strategic thinking. IN: Strategic management and leadership for systems development in virtual spaces. Graham, Christian (ed.) Advances in IT Personnel and Project Management . Hersey, PA (US): IGI Global.

Clegg, Ben, Lightfoot, Howard and Scully, Judith (2013). Identifying capacity building cluster impact in the West Midlands. IN: ESRC research capacity building clusters. Clegg, Ben; Scully, Judith and Bryson, John (eds) GBR: Aston University.

Govette, Stephen J., Little, Paul, Clegg, Benjamin T. and Baines, Tim S. (2013). Servitization and enterprization in the construction industry:the case of a specialist subcontractor. IN: Proceedings of the Spring Servitization Conference 2013. Baines, Timothy; Clegg, Ben and Harrison, David (eds) GBR: Aston University.

Koh, Chee Seng, Clegg, Ben and Hall, Matthew (2013). The importance of team-working in knowledge transfer partnerships. IN: ESRC research capacity building clusters. Clegg, Ben; Scully, Judith and Bryson, John (eds) GBR: Aston University.

Clegg, Ben and Orme, Richard (2012). Systems of systems:pure and applied to Lean Six Sigma training. IN: System of systems. Gheorghe, Adrian V. (ed.) InTech.

Clegg, Ben, Binder, Mario, Chandler, Simon and Edwards, John (2010). Governance architectures for inter-organisational R&D collaboration. IN: Proceedings of POMS 2010 - Operations in Emerging Economies. CAN: UNSPECIFIED.

Clegg, Ben (2009). Creating gusto through games and goals. IN: Good practice guide in learning and teaching. Green, Julie and Higson, Helen (eds) Good practice guide in learning and teaching . Birmingham (UK): Aston University.

Dey, Prasanta K., Bennett, David and Clegg, Ben (2009). Managing risk in enterprise resource planning projects. IN: Implementation - realizing operations management knowledge. Johansson, Mats and Jonsson, Patrik (eds) SWE: UNSPECIFIED.

Clegg, Ben, Sohal, Amrik S., Koh, Chee Seng, Dey, Prasanta and Bennett, David (2014). Manufacturing’s Wicked Problems (Partially) Explained Through Social Network Analysis. IN: Proceedings of 21st EurOMA Conference. UNSPECIFIED.

Conference or Workshop Item

Clegg, Ben and Ajayi, Ola-Dapo (2009). Strategy, IT and dynamic change in enterprises. IN: 20th Production and Operations Management (POMS) conference. 2009-05-01 - 2009-05-04.

Clegg, Ben and Flanagan, Faith (2005). Assessing service satisfaction between a 3PL provider and a vehicle manufacturer using the SERVQUAL technique. IN: 16th annual conference of Production and Operations Management. 2005-04-29 - 2005-05-02.

Book

Benedettini, Ornella, Clegg, Ben, Kafouros, Mario and Neely, Andy (2010). The ten myths of manufacturing:what does the future hold for UK manufacturing? Executive briefing . Advanced Institute of Management.