Risk management in enterprise resource planning implementation:a new risk assessment framework


Enterprise resource planning (ERP) projects are risky. But if they are implemented appropriately, they can provide competitive advantage to organisations. Therefore, ERP implementation has become one of the most critical aspects of today's information management research. The main purpose of this article is to describe a new ERP risk assessment framework (RAF) that can be used to increase the success of ERP implementation. In this article, through a case study based in a leading UK-based energy service provider, we demonstrate the new RAF, which has been shown to help identify and mitigate risks in ERP implementation. In contrast to other research, this RAF identifies risks hierarchically in external engagement, programme management, work stream and work package levels across technical, schedule, operational, business and organisational categories. This not only helped to develop responses to mitigate risks but also facilitates on-going risk control.

Publication DOI: https://doi.org/10.1080/09537287.2011.597038
Divisions: College of Business and Social Sciences > Aston Business School > Aston India Foundation for Applied Research
College of Business and Social Sciences > Aston Business School
College of Business and Social Sciences > Aston Business School > Operations & Information Management
Additional Information: This is an Author's Accepted Manuscript of an article published in Dey, P. K., Clegg, B., & Cheffi, W. (2013). Risk management in enterprise resource planning implementation: a new risk assessment framework. Production planning and control, 24(1), 1-14. Production planning and control 2013 © Taylor & Francis, available online at: http://www.tandfonline.com/ http://www.tandfonline.com/10.1080/09537287.2011.597038
Uncontrolled Keywords: ERP projects,implementation,risk management,organisational transformation,Industrial and Manufacturing Engineering,Computer Science Applications,Strategy and Management,Management Science and Operations Research
Publication ISSN: 1366-5871
Last Modified: 14 Jun 2024 07:09
Date Deposited: 17 Sep 2013 07:27
Full Text Link: http://www.tand ... 287.2011.597038
Related URLs: http://www.scop ... tnerID=8YFLogxK (Scopus URL)
PURE Output Type: Article
Published Date: 2013
Published Online Date: 2011-07-08
Authors: Dey, Prasanta K. (ORCID Profile 0000-0002-9984-5374)
Clegg, Ben (ORCID Profile 0000-0001-7506-5237)
Cheffi, Walid



Version: Accepted Version

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