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Number of items: 37.


Clegg, Ben, Orme, Richard, Owen, Chris and Albores, Pavel (2018). Analysis of a Train-operating Company’s Customer Service System during Disruptions: Conceptual Requirements for Gamifying Frontline Staff Development. Journal of Rail Transport Planning & Management ,

Clegg, Benjamin T (2018). Perceptions of growth-impeding constraints acting upon SMEs’ operations and the identification and use of transitionary paths to elevate them. International Journal of Operations and Production Management, 38 (3),

Clegg, Ben, Little, Paul, Govette, Steve and Logue, Joel (2017). Transformation of a small-to-medium-sized enterprise to a multi-organisation product-service solution provider. International Journal of Production Economics, In pre ,

Dey, Prasanta K, Bhattacharya, Arijit, Ho, William and Clegg, Benjamin T (2015). Strategic supplier performance evaluation::a case-based action research of a UK manufacturing organisation. International Journal of Production Economics, 166 , pp. 192-214.

Abdullah Al-Somali, Sabah, Gholami, Roya and Clegg, Ben (2015). A stage-oriented model (SOM) for e-commerce adoption:a study of Saudi Arabian organisations. Journal of Manufacturing Technology Management, 26 (1), pp. 2-35.

Clegg, Ben, Chandler, Simon, Binder, Mario and Edwards, John (2013). Governing inter-organisational R&D supplier collaborations:a study at Jaguar Land Rover. Production Planning and Control, 24 (8-9), pp. 818-836.

Clegg, Ben and Wan, Yi (2013). Managing enterprises and ERP systems:a contingency model for the enterprization of operations. International Journal of Operations and Production Management, 33 (11-12), pp. 1458-1489.

Dey, Prasanta K., Clegg, Ben and Cheffi, Walid (2013). Risk management in enterprise resource planning implementation:a new risk assessment framework. Production Planning and Control, 24 (1), pp. 1-14.

Binder, Mario, Clegg, Ben and Egel-Hess, Wolfgang (2006). Achieving internal process benchmarking:guidance from BASF. Benchmarking, 13 (6), pp. 662-687.

Binder, M. and Clegg, B.T. (2006). A conceptual framework for enterprise management. International Journal of Production Research, 44 (18-19), pp. 3813-3829.

Dey, Prasanta K., Hariharan, Seetharaman and Clegg, Benjamin T. (2006). Measuring the operational performance of intensive care units using the analytic hierarchy process approach. International Journal of Operations and Production Management, 26 (8), pp. 849-865.

Clegg, Ben (2006). Business process orientated holonic (PrOH) modeling. Business Process Management Journal, 12 (4), pp. 410-432.

Boardman, John T. and Clegg, Ben T. (2001). Structured engagement in the extended enterprise. International Journal of Operations and Production Management, 21 (5-6), pp. 795-811.

Clegg, B., Alexander, I., Wingrove, S., Boardman, A. and Boardman, J. (2000). Tool support for integrating extended enterprises. IET Software, 147 (4), pp. 101-108.

Clegg, Ben T. and Boardman, John T. (1996). Process integration and improvement using systemic diagrams and a human-centred approach. Concurrent Engineering, 4 (2), pp. 119-136.

Book Section

Orme, Richard, Clegg, Benjamin T, Poole, A, Yeoman, A, Owen, Christopher D, Petridis, Panagiotis and Albores, Pavel (2017). A gamified approach to improving customer service delivery in a train operating company. IN: EurOMA 2017 Conference Proceedings. UNSPECIFIED.

Wan, Yi and Clegg, Ben (2016). Designing and managing ERP systems for virtual enterprise strategy:a conceptual framework for innovative strategic thinking. IN: Strategic management and leadership for systems development in virtual spaces. Graham, Christian (ed.) Advances in IT Personnel and Project Management . Hersey, PA (US): IGI Global.

Clegg, Ben, Lightfoot, Howard and Scully, Judith (2013). Identifying capacity building cluster impact in the West Midlands. IN: ESRC research capacity building clusters. Clegg, Ben; Scully, Judith and Bryson, John (eds) Birmingham (UK): Aston University.

Govette, Stephen J., Little, Paul, Clegg, Benjamin T. and Baines, Tim S. (2013). Servitization and enterprization in the construction industry:the case of a specialist subcontractor. IN: Proceedings of the Spring Servitization Conference 2013. Baines, Timothy; Clegg, Ben and Harrison, David (eds) Birmingham (UK): Aston University.

Koh, Chee Seng, Clegg, Ben and Hall, Matthew (2013). The importance of team-working in knowledge transfer partnerships. IN: ESRC research capacity building clusters. Clegg, Ben; Scully, Judith and Bryson, John (eds) Birmingham (UK): Aston University.

Clegg, Ben and Orme, Richard (2012). Systems of systems:pure and applied to Lean Six Sigma training. IN: System of systems. Gheorghe, Adrian V. (ed.) InTech.

Clegg, Ben, Binder, Mario, Chandler, Simon and Edwards, John (2010). Governance architectures for inter-organisational R&D collaboration. IN: Proceedings of POMS 2010 - Operations in Emerging Economies. UNSPECIFIED.

Clegg, Ben (2009). Creating gusto through games and goals. IN: Good practice guide in learning and teaching. Green, Julie and Higson, Helen (eds) Good practice guide in learning and teaching . Birmingham (UK): Aston University.

Dey, Prasanta K., Bennett, David and Clegg, Ben (2009). Managing risk in enterprise resource planning projects. IN: Implementation - realizing operations management knowledge. Johansson, Mats and Jonsson, Patrik (eds) UNSPECIFIED.

Clegg, Ben (2007). Maximising the economic and social impact of Six Sigma. IN: POMS : Production & Operation Management Society. Gupta, Sushil (ed.) UNSPECIFIED.

Clegg, Benjamin and Tan, B.L. (2006). E-Business planning and analysis framework. IN: Encyclopedia of E-Commerce, E-Government and Mobile Commerce. Khosrow-Pour, M. (ed.) Hershey, USA: IGI Global.

MacDonnell, Michael and Clegg, Benjamin T. (2006). IT support for managing aircraft spares in a closed-loop supply chain. IN: UNSPECIFIED Khosrow-Pour, Mehdi (ed.) IGI Global. (Unpublished)

MacDonnell, Michael and Clegg, Ben T. (2006). Management of rotable aircraft spares inventory:development of a new solution. IN: Technology and global integration. Bennett, David; Clegg, Ben; Greasley, Andrew and Albores, Pavel (eds) Birmingham (UK): Aston University.

Clegg, Ben and Binder, Mario (2004). New thoughts on changing enterprise structures:vertical, virtual and extended. IN: UNSPECIFIED van Wassenhove, Luc N.; de Meyer, Arnoud; Yucesan, Enver; Güneş, Evrim D. and Muyldermans, Luc (eds) INSEAD. (Unpublished)

Clegg, B.T. and Boardman, J.T. (1997). Systemic analysis of concurrent engineering practice. IN: Fifth international conference on Factory 2000. Conference publication . IEE.

Bulbeck, J.M. and Clegg, B.T. (1996). A systems methodology for analysing and simulating manufacturing systems. IN: 1996 IEEE international conference on systems, man and cybernetics. IEEE.


Clegg, Ben and Turner, Mathew (2002). Understanding enterprise behaviour:a feasibility study. Working Paper. Stanford University.

Conference or Workshop Item

Clegg, Ben and Orme, Richard (2012). A systems approach to unifying Lean Thinking and Six Sigma to improve the impact in organizations. IN: 4th world conference on Production & Operations Management. 2012-07-01 - 2012-07-05.

Clegg, Ben and Ajayi, Ola-Dapo (2009). Strategy, IT and dynamic change in enterprises. IN: 20th Production and Operations Management (POMS) conference. 2009-05-01 - 2009-05-04.

Clegg, Ben and Flanagan, Faith (2005). Assessing service satisfaction between a 3PL provider and a vehicle manufacturer using the SERVQUAL technique. IN: 16th annual conference of Production and Operations Management. 2005-04-29 - 2005-05-02.

Clegg, Ben and Strange, Neil (2005). Assessing the financial impact of 6-Sigma in an automotive company. IN: 16th annual conference of Production and Operations Management. 2005-04-29 - 2005-05-02.


Benedettini, Ornella, Clegg, Ben, Kafouros, Mario and Neely, Andy (2010). The ten myths of manufacturing:what does the future hold for UK manufacturing? Executive briefing . Advanced Institute of Management.

This list was generated on Sat Jan 19 00:59:23 2019 GMT.