Items where Division is "College of Business and Social Sciences > Aston Business School > Marketing & Strategy" and Year is 2023

A

Akarsu, Tugra Nazli, Marvi, Reza and Foroudi, Pantea (2023). Service failure research in the hospitality and tourism industry: a synopsis of past, present and future dynamics from 2001 to 2020. International Journal of Contemporary Hospitality Management, 35 (1), pp. 186-217.

Asante, Shadrack, Sarpong, David, Bi, Jianxiang and Mordi, Chima (2023). Collecting badges: Understanding the gold rush for business excellence awards. European Management Review, 20 (1), pp. 18-30.

C

Chang, Victor, Liu, O., K.V. Barbole, Xu, Q. A., Gao, X. J. and Tabrizi, Wendy (2023). Customer Behavioral Trends in Online Grocery Shopping During COVID-19. Journal of Global Information Management, 31 (1), pp. 1-27.

Chatterjee, Sheshadri, Chaudhuri, Ranjan, Mikalef, Patrick and Sarpong, David (2023). Coopetition in the platform economy from ethical and firm performance perspectives. Journal of Business Research, 157 ,

F

Fakhimi, Arezoo, Garry, Tony and Biggemann, Sergio (2023). The Effects of Anthropomorphised Virtual Conversational Assistants on Consumer Engagement and Trust During Service Encounters. Australasian Marketing Journal, 31 (4), pp. 314-324.

J

Jraisat, Luai, Upadhyay, Arvind, Ghalia, Thaana, Jresseit, Mohannad, Kumar, Vikas and Sarpong, David (2023). Triads in sustainable supply-chain perspective: why is a collaboration mechanism needed? International Journal of Production Research, 61 (14), pp. 4725-4741.

K

Kerridge, Clive and Evans, Jason (2023). EMPLOYMENT SKILLS DEVELOPMENT IN A SIMULATION ACTIVITY: an investigation of postgraduate student perceptions:(Extended Abstract). Developments in Business Simulation and Experiential Learning, 50 , pp. 397-399.

M

Mahavarpour, Nasrin, Marvi, Reza and Foroudi, Pantea (2023). A brief history of service innovation::The evolution of past, present, and future service innovation. Journal of Business Research, 160 ,

Marvi, Reza, Foroudi, Pantea and Fakhreddin, Farbod (2023). Let Me Engage You: Peer engagement behaviour on peer-to-peer platforms. International Journal of Hospitality Management, 115 ,

O

Ofosu, George and Sarpong, David (2023). Defying the gloom: In search of the ‘golden’ practices of small-scale mining operations. Environmental Science & Policy, 139 , pp. 62-70.

R

Ramanathan, Usha, He, Qile, Subramanian, Nachiappan, Gunasekaran, Angappa and Sarpong, David (2023). Collaborative closed-loop supply chain framework for sustainable manufacturing: Evidence from the Indian packaging industry. Technological Forecasting and Social Change, 191 ,

Rawal, Amit, Sarpong, David and Kumar Singh, Sanjay (2023). Phoenix rising: Rebounding to venture again post firm-failure. Industrial Marketing Management, 112 (July 2), pp. 71-84.

S

Samara, Ihssan, Nandakumar, M. K., O'Regan, Nicholas and Almoumani, Hanada M. (2023). Governance diversity: Its impact on strategic variation and results. Strategic Change, 32 (1), pp. 29-42.

Sarpong, David, Ofosu, George, Botchie, David and Meissner, Dirk (2023). A phoenix rising? The regeneration of the Ghana garment and textile industry. Socio-Economic Review ,

Siaw, Christopher Agyapong, Cadeaux, Jack, Meissner, Dirk, Payne, Adrian and Sarpong, David (2023). Interactions Between Traditional and Reversed IT Adoption: How Incumbent Devices Affect Cross-Situational Specialization of New Entries. IEEE Transactions on Engineering Management , pp. 1-17.

Siaw, Daniel, Sarpong, David, Botchie, David and Ofosu, George (2023). Rethinking the near collapse of certification programmes in commodity value chains: A temporal myopia perspective. Journal of Rural Studies, 103 ,

Siaw, Daniel, Sarpong, David and Ofosu, George (2023). Cocoa production, farmlands, and the galamsey: Examining current and emerging trends in the ASM-agriculture nexus. Journal of Rural Studies, 101 ,

T

Troise, Ciro, Strazzullo, Serena, O’Regan, Nicholas and Giovando, Guido (2023). How to effectively communicate university patents: a framework based on signalling theory. Knowledge Management Research and Practice , pp. 1-10.

Z

Zha, Dongmei, Marvi, Reza and Foroudi, Pantea (2023). Synthesizing the Customer Experience Concept: A Multimodularity Approach. Journal of Business Research, 167 ,

Zhao, Li, He, Qile, Guo, Lei and Sarpong, David (2023). Organizational Digital Literacy and Enterprise Digital Transformation: Evidence From Chinese Listed Companies. IEEE Transactions on Engineering Management ,

Zhou, Dongmei, Marvi, Reza and Foroudi, Pantea (2023). Embracing the Paradox of Customer Experiences in the Hospitality and Tourism Industry. International Journal of Management Reviews ,