Collaborative closed-loop supply chain framework for sustainable manufacturing: Evidence from the Indian packaging industry


Businesses reeling from the impact of COVID are struggling to achieve sustainability, amidst many other challenges, including finance and capacity shortfalls. One of the pathways to achieving 3BL in businesses is to create closed-loop supply chains (CLSC) covering the entire lifecycle of products. CLSC have proven to be important for sustainable supply chain (SC) operations, given the shortage of materials and labour globally following the COVID-19 pandemic. While it is widely acknowledged that the success of CLSC depends on successful collaboration between SC members, factors for successful CLSC collaboration are not sufficiently understood from the literature. Employing an observation-based case study and a survey of SC members, we develop our contribution in the context of an Indian packaging company, to delineate and verify a collaborative CLSC framework. The results confirm that the success of CLSC collaboration lies in the involvement and commitment of SC members. Collaboration for forward and reverse SC operations also facilitate the involvement of SC members in CLSC collaborations. Our research suggests that SC collaborations are enhanced by explicit incentive-sharing schemes and having the same SC members for both forward and reverse SC operations.

Publication DOI:
Divisions: College of Business and Social Sciences > Aston Business School
College of Business and Social Sciences > Aston Business School > Marketing & Strategy
Additional Information: Copyright © 2023 The Authors. Published by Elsevier Inc. This is an open access article under the CC BY license (
Uncontrolled Keywords: Closed-loop supply chain,Collaboration,Covid-19,Product returns,Sustainable manufacturing,Business and International Management,Applied Psychology,Management of Technology and Innovation
Publication ISSN: 1873-5509
Last Modified: 18 Apr 2024 07:22
Date Deposited: 28 Mar 2023 14:20
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Related URLs: https://www.sci ... gcid=rss_sd_all (Publisher URL)
http://www.scop ... tnerID=8YFLogxK (Scopus URL)
PURE Output Type: Article
Published Date: 2023-06
Published Online Date: 2023-03-23
Accepted Date: 2023-03-08
Authors: Ramanathan, Usha
He, Qile
Subramanian, Nachiappan
Gunasekaran, Angappa
Sarpong, David (ORCID Profile 0000-0002-1533-4332)



Version: Published Version

License: Creative Commons Attribution

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