Browse by Aston Author

Article

Jayawardhena, Chanaka and Farrell, Andrew (2011). Effects of retail employees' behaviours on customers' service evaluation. International Journal of Retail and Distribution Management, 39 (3), pp. 203-217.

Haji, Iftakar; Evanschitzky, Heiner; Combe, Ian and Farrell, Andrew The forgotten brand personality dimension. [North American] Advances in Computer Research, 40 , pp. 442-453.

Book Section

Dewsnap, Belinda; Farrell, Andrew and Micevski, Milena (2013). Measuring social identity in interfunctional research in marketing. IN: EMAC 2013 : 42nd annual EMAC conference. Sezgin, Selime; Karaosmanoglu, Elif and Elmadag Bas, Ayse B. (eds) UNSPECIFIED.

Pokorska, Joanna; Farrell, Andrew; Evanschitzky, Heiner and Pillai, Kishore (2013). Relationship fading in business-to-consumer context. IN: EMAC 2013 : 42nd annual EMAC conference. Sezgin, Selime; Karaosmanoglu, Elif and Elmadag Bas, Ayse B. (eds) UNSPECIFIED.

Farrell, Andrew; Sood, Aarti; Dewsnap, Belinda and Schmitt, Julien (2013). Student morningness-eveningness type and performance:does class timing matter? IN: EMAC 2013 : 42nd annual EMAC conference. Sezgin, Selime; Karaosmanoglu, Elif and Elmadag Bas, Ayse B. (eds) UNSPECIFIED.

Sood, Aarti; Rudd, John and Farrell, Andrew (2013). What does "good" look like? A three-country examination of marketing practice. IN: EMAC 2013 : 42nd annual EMAC conference. Sezgin, Selime; Karaosmanoglu, Elif and Elmadag Bas, Ayse B. (eds) UNSPECIFIED.

Sibai, Olivier; De Valck, Kristine; Rudd, John and Farrell, Andrew (2012). Conflicts and online community social capital:the influence of conflict management practices. IN: 7th Consumer Culture Theory (CCT) Conference. Oxford: UNSPECIFIED.

Dewsnap, Belinda; Farrell, Andrew and Boso, Nathaniel (2011). Charismatic leadership as a driver of sales-marketing collaboration. IN: EMAC 2011 : 40th annual EMAC conference. Brenčič, Maja M.; Dmitrović, Tanja; Lapanja, Monika and Seničar, Ajda (eds) UNSPECIFIED.

Farrell, Andrew; Rudd, John; de Valck, Kristine and Sibai, Olivier Keyboard warriors in cyberfights:conflict in online communities of consumption and its effects on community resources. IN: [Proceedings]. Cotte, June and Wood, Stacy (eds) North American advances in consumer research . Association for Consumer Research.

Sibai, Olivier; Farrell, Andrew; Rudd, John and de Valck, Kristine We want drama! The effect of online conflict on social capital in online communities of consumption. IN: EMAC 2013 : 42nd annual EMAC conference. Sezgin, Selime; Karaosmanoglu, Elif and Elmadag Bas, Ayse B. (eds) UNSPECIFIED.

Conference or Workshop Item

Haji, Iftakar; Combe, Ian and Farrell, Andrew Themes into how consumers conceptualise negative brand personality. IN: British Academy of Management Conference 2011. Aston University, 2011-09-12 - 2011-09-15.