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Singh, Amrik and Garfield, Joy (2025). Teaching operations management using empathetic discourse, lessons learned from Soft Systems Methodology. Journal of Higher Education Theory and Practice, 25 (2),
Henson, R and Garfield, Joy (2016). SMEs Attitudes to 'Information Assurance' and Consequences for the Digital Single Market. Athens Journal of Business and Economics ,
Book Section
Singh, Amrik and Garfield, Joy (2025). Understanding complex ambiguous problems using Soft Systems Methodology and empathetic discourse in the classrooom. IN: EurOMA 2025 Conference Proceedings. ITA: UNSPECIFIED.
Garfield, Joy and Singh, Amrik (2024). A scaffolded group-based Soft Systems Methodology approach for learning and teaching wicked problems. IN: Society for Research into Higher Education (SRHE) International Conference, 4-6 December 2024. GBR: Society for Research into Higher Education.