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Singh, Amrik and Garfield, Joy (2025). Understanding complex ambiguous problems using Soft Systems Methodology and empathetic discourse in the classrooom. IN: EurOMA 2025 Conference Proceedings. ITA: UNSPECIFIED.

Singh, Amrik and Garfield, Joy (2025). Teaching operations management using empathetic discourse, lessons learned from Soft Systems Methodology. Journal of Higher Education Theory and Practice, 25 (2),

Garfield, Joy and Singh, Amrik (2024). A scaffolded group-based Soft Systems Methodology approach for learning and teaching wicked problems. IN: Society for Research into Higher Education (SRHE) International Conference, 4-6 December 2024. GBR: Society for Research into Higher Education.

Henson, R and Garfield, Joy (2016). SMEs Attitudes to 'Information Assurance' and Consequences for the Digital Single Market. Athens Journal of Business and Economics ,