Items where Division is "College of Business and Social Sciences > Aston Business School > Marketing & Strategy" and Year is 1999
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Farrell, Andrew M., Souchon, Anne L. and Durden, Geoffrey R. (1999). A model of transactional and transformational leadership for services personnel. IN: Australia and New Zealand Marketing Academy Conference 1999. 1999-11-28 - 1999-12-01.