Number of items: 1.
Monograph
Ritters, Katrina, Davis, Howard, Mawson, John and Tricker, Mike J.
(2009).
It's a culture thing - the challenge of change - customer service in local government.
Technical Report.
Institute of Customer Service, Cholcester.
This list was generated on Thu Oct 17 03:36:48 2024 BST.
