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Feng, Yi, Yin, Yunqiang, Wang, Dujuan, Ignatius, Joshua, Cheng, T.c.e., Marra, Marianna and Guo, Yihan (2024). Enhancing e-commerce customer churn management with a profit- and AUC-focused prescriptive analytics approach. Journal of Business Research, 184 ,

Wang, Dujuan, Xu, Qihang, Feng, Yi, Ignatius, Joshua, Yin, Yunqiang and Xiao, Di (2024). Uplift modeling and its implications for appointment date prediction in attended home delivery. Decision Support Systems, 185 ,

Ignatius, Joshua, Li, Rui, Yin, Yunqiang and Jia, Kunze (2024). Steering through the storm: Environmental uncertainty and delivery performance. Journal of Operations Management ,

Gong, Canran, Song, Huaming, Chen, Daqiang, Day, Steven james and Ignatius, Joshua (2024). Logistics sourcing of e-commerce firms considering promised delivery time and environmental sustainability. European Journal of Operational Research, 317 (1), pp. 60-75.

Gong, Canran, Ignatius, Joshua, Song, Huaming, Chai, Junwu and Day, Steven James (2024). The impact of platform’s information sharing on platform’s private label under manufacturer encroachment and selling format decision. European Journal of Operational Research, 317 (1), pp. 141-155.

Feng, Yi, Yin, Yunqiang, Wang, Dujuan, Dhamotharan, Lalitha, Ignatius, Joshua and Kumar, Ajay (2022). Diabetic patient review helpfulness: unpacking online drug treatment reviews by text analytics and design science approach. Annals of Operations Research ,