Orme, Richard, Clegg, Benjamin T, Poole, A, Yeoman, A, Owen, Christopher D, Petridis, Panagiotis and Albores, Pavel (2017). A gamified approach to improving customer service delivery in a train operating company. IN: EurOMA 2017 Conference Proceedings. UNSPECIFIED.
Divisions: | College of Business and Social Sciences > Aston Business School College of Business and Social Sciences > Aston Business School > Operations & Information Management Aston University (General) |
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Additional Information: | Copyright: EurOMA 2017 Conference Proceedings. |
Last Modified: | 29 Oct 2024 16:45 |
Date Deposited: | 08 Nov 2017 14:30 | PURE Output Type: | Conference contribution |
Published Date: | 2017-07-05 |
Accepted Date: | 2017-07-05 |
Authors: |
Orme, Richard
Clegg, Benjamin T ( 0000-0001-7506-5237) Poole, A Yeoman, A Owen, Christopher D ( 0000-0001-7305-119X) Petridis, Panagiotis ( 0000-0003-3593-8261) Albores, Pavel ( 0000-0001-7509-9381) |