Orme, Richard, Clegg, Benjamin T, Poole, A, Yeoman, A, Owen, Christopher D, Petridis, Panagiotis and Albores, Pavel (2017). A gamified approach to improving customer service delivery in a train operating company. IN: EurOMA 2017 Conference Proceedings. UNSPECIFIED.
| Divisions: | College of Business and Social Sciences > Aston Business School College of Business and Social Sciences > Aston Business School > Operations & Information Management Aston University (General) |
|---|---|
| Additional Information: | Copyright: EurOMA 2017 Conference Proceedings. |
| Last Modified: | 24 Oct 2025 07:03 |
| Date Deposited: | 08 Nov 2017 14:30 | PURE Output Type: | Conference contribution |
| Published Date: | 2017-07-05 |
| Accepted Date: | 2017-07-05 |
| Authors: |
Orme, Richard
Clegg, Benjamin T (
0000-0001-7506-5237)
Poole, A Yeoman, A Owen, Christopher D (
0000-0001-7305-119X)
Petridis, Panagiotis (
0000-0003-3593-8261)
Albores, Pavel (
0000-0001-7509-9381)
|
0000-0001-7506-5237