Knowledge management in support of enterprise risk management


Risk management and knowledge management have so far been studied almost independently. The evolution of risk management to the holistic view of Enterprise Risk Management requires the destruction of barriers between organizational silos and the exchange and application of knowledge from different risk management areas. However, knowledge management has received little or no attention in risk management. This paper examines possible relationships between knowledge management constructs related to knowledge sharing, and two risk management concepts: perceived quality of risk control and perceived value of enterprise risk management. From a literature review, relationships with eight knowledge management variables covering people, process and technology aspects were hypothesised. A survey was administered to risk management employees in financial institutions. The results showed that the perceived quality of risk control is significantly associated with four knowledge management variables: perceived quality of risk knowledge sharing, perceived quality of communication among people, web channel functionality, and risk management information system functionality. However, the relationships of the knowledge management variables to the perceived value of enterprise risk management are not significant. We conclude that better knowledge management is associated with better risk control, but that more effort needs to be made to break down organizational silos in order to support true Enterprise Risk Management.

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Divisions: College of Business and Social Sciences > Aston Business School > Operations & Information Management
Uncontrolled Keywords: knowledge management systems,Knowledge Sharing,Information Systems,financial institutions,risk control,enterprise risk management,Management Information Systems,Information Systems and Management,Strategy and Management
Publication ISSN: 1548-0658
Last Modified: 05 Jul 2024 07:04
Date Deposited: 29 Jan 2015 08:45
Full Text Link: http://www.igi- ... nagement/117904
Related URLs: http://www.scop ... tnerID=8YFLogxK (Scopus URL)
PURE Output Type: Special issue
Published Date: 2014
Authors: Rodriguez, Eduardo
Edwards, John S. (ORCID Profile 0000-0003-3979-017X)



Version: Published Version

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