When digital technologies meet lean production: A socio-technical system perspective for operational efficiency and innovativeness

Abstract

In this work, we sought to theoretically hypothesize and empirically investigate the effect of digital technologies on firms’ operational performance and the moderating effect of lean production (LP) on this relationship, from the perspective of the socio-technical systems theory. The hypothesized relationships are examined based on an event study of 303 lean manufacturing companies adopting digital technologies in China between 2010 and 2021. Results demonstrate that the effect of digital technologies on enhanced operational efficiency is more pronounced for firms implementing people-oriented LP practices, while LP’s effect on diminished innovativeness is more obvious for firms undertaking process-oriented LP practices.

Publication DOI: https://doi.org/10.1016/j.im.2025.104238
Divisions: College of Business and Social Sciences > Aston Business School > Operations & Information Management
College of Business and Social Sciences
College of Business and Social Sciences > Aston Business School
Funding Information: This work was partially supported by the grant from National Natural Science Foundation of China (Grant No. 72102011). It was also partially supported by the grant from the Research Centre of Textiles for Future Fashion (RCTFF) of the Hong Kong Polytechni
Additional Information: Copyright © 2025 Published by Elsevier B.V. This accepted manuscript version is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International https://creativecommons.org/licenses/by-nc-nd/4.0/
Publication ISSN: 1872-7530
Last Modified: 18 Sep 2025 10:35
Date Deposited: 18 Sep 2025 10:33
Full Text Link:
Related URLs: https://www.sci ... 1417?via%3Dihub (Publisher URL)
PURE Output Type: Article
Published Date: 2025-08-27
Published Online Date: 2025-08-27
Accepted Date: 2025-08-26
Authors: Yang, Yefei
Yee, Rachel W.Y.
Lee, Peter K.C. (ORCID Profile 0000-0001-5100-0316)
han Zhu, Jing

Download

[img]

Version: Accepted Version

Access Restriction: Restricted to Repository staff only until 27 August 2027.

License: Creative Commons Attribution Non-commercial No Derivatives


Export / Share Citation


Statistics

Additional statistics for this record