The iconography of vehicle automation—a focus group study

Abstract

SAE level 2 and 3 semi-autonomous vehicles are widely available but, due to the nature of automation, their in-vehicle displays are required to communicate more complex information to the driver. Examination of interfaces from a variety of manufacturers revealed a clear lack of consistency in the way key information is displayed. Different manufacturers have adopted icons varying in shape and colour to convey the same message. When driving a semi-autonomous vehicle, mode awareness is critical for trust, performance and safety. Standardisation of icons has been shown to have many benefits including opening products up to wider international markets by helping overcome language and cultural barriers, by providing a method of communication which can surpass them. However, the current lack of standardisation in icon design could cause mode confusion and has little cross-vehicle compatibility. To understand the impact of mode confusion on users, a focus group was held in which participants were asked to interpret the meaning of icons from a variety of different driver interfaces. Ambiguity in user interpretations makes the case for the introduction of new ISO standard icons to better support drivers in SAE level 2 and 3 automated vehicles.