Lagzi, Mohammad Dana, Sajadi, Seyed Mojtaba and Taghizadeh-Yazdi, Mohammadreza (2024). A hybrid stochastic data envelopment analysis and decision tree for performance prediction in retail industry. Journal of Retailing and Consumer Services, 80 ,
Abstract
Assessing the retail industry's efficiency is pivotal for economic growth and corporate productivity. This study employs a novel approach, utilizing a regression-based Stochastic Data Envelopment Analysis (SDEA) model, Balanced Scorecard (BSC), and Decision Tree. The integration of these methods is a pioneering effort in the retail sector. This is a data-driven decision-making framework, aiding managers in predicting efficient and inefficient Decision-Making Units (DMUs). Results from a case study in 44 retail store chains in Iran indicate that the accuracy of the SDEA model is 99%. The Decision Tree highlights low branch efficiency due to a low customer count, a unique finding in comparison to prior studies.
Publication DOI: | https://doi.org/10.1016/j.jretconser.2024.103908 |
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Divisions: | College of Business and Social Sciences > Aston Business School > Operations & Information Management College of Business and Social Sciences College of Business and Social Sciences > Aston Business School Aston University (General) |
Additional Information: | Copyright © 2024 The Authors. Published by Elsevier Ltd. This is an open access article under the CC BY license (https://creativecommons.org/licenses/by/4.0/). |
Uncontrolled Keywords: | Stochastic data envelopment analysis,Performance measurement,Balanced scorecard,Decision tree,Retail industry,Chain stores |
Publication ISSN: | 1873-1384 |
Data Access Statement: | Data will be made available on request. |
Last Modified: | 02 Dec 2024 09:06 |
Date Deposited: | 23 May 2024 09:59 |
Full Text Link: | |
Related URLs: |
https://linking ... 969698924002042
(Publisher URL) |
PURE Output Type: | Article |
Published Date: | 2024-09 |
Published Online Date: | 2024-05-23 |
Accepted Date: | 2024-05-12 |
Authors: |
Lagzi, Mohammad Dana
Sajadi, Seyed Mojtaba ( 0000-0002-2139-2053) Taghizadeh-Yazdi, Mohammadreza |