The Impact of Artificial Intelligence on Organizational Justice and Project Performance: A Systematic Literature and Science Mapping Review

Abstract

By adopting a systematic literature and science mapping review, this paper aims to explore the impact of artificial intelligence (AI) on organizational justice and project performance. A total of 47 bibliographic records from the Scopus database were analyzed. The results revealed the annual publication trends of research articles and relevant peer-reviewed journals in the studied domain. It was found that while AI technology has made significant progress in several fields, its application areas in project management and organizational justice are still relatively low. Moreover, it objectively discussed the co-occurrence analysis of keywords, co-authors, countries/regions, and documents in the fields, revealing the current research topics. The main research topics include the (1) AI’s influence on organizational justice, decision analysis, and digital transformation, (2) fostering organizational justice and AI’s role in enhancing project performance, and (3) improving organizational performance approaches. Furthermore, this paper proposed research gaps and future research directions, including (1) advancing business intelligence strategies, (2) unlocking AI technology potential on organizational justice and project performance, (3) the adaption of cultural, diversity, environmental, and social factors, (4) the impact of AI on complex and challenging leadership styles, and (5) developing a comprehensive understanding of the agile framework. The findings of this paper could contribute to a better understanding of how AI shapes project/construction management and organizational justice, providing practical solutions for innovative development for researchers and policymakers.