Community pharmacists' perceptions on managing people with oral health problems-A prioritisation survey


BACKGROUND: Alternative sources of oral health information are likely to be of benefit to the public, particularly where access to dental services is limited. There is evidence that community pharmacists are willing to advocate for oral health, but it is unclear what is needed to develop this role. OBJECTIVES: The aims of this study were to obtain the views of community pharmacy staff on the frequency and type of oral health conditions they encounter challenges in management and training/research priorities. METHODS: An anonymous online survey targeted pharmacy staff and elicited quantitative data related to the types and frequencies of oral health conditions experienced. Participants were stratified by age, gender, ethnicity, experience and setting. Free text responses allowed participants to detail challenging aspects of patient management, their priorities for service development and future research. Reflexive thematic analysis of free text responses identified key themes. RESULTS: Oral/facial pain and swelling were seen weekly by most respondents, and daily by 28.8%. Other commonly presenting conditions were ulcers, dry-mouth, thrush and denture issues. Challenges in managing oral health conditions included: access to NHS dentistry, awareness of referral pathways, examination/diagnosis and understanding 'Red Flags'. CONCLUSION: Acute and chronic oral health conditions commonly present to community pharmacists who lack necessary knowledge/training, which may result in missing 'red flag' symptoms for oral cancer or acute facial swellings which can be life threatening. There is a need to support pharmacists, who are willing to act as oral health advocates, in recognition, prevention and onward referral for oral diseases.

Publication DOI:
Divisions: College of Health & Life Sciences > Aston Pharmacy School
College of Health & Life Sciences
Additional Information: © 2024 The Authors. Journal of Oral Rehabilitation published by John Wiley & Sons Ltd. This is an open access article under the terms of the Creative Commons Attribution License, which permits use, distribution and reproduction in any medium, provided the original work is properly cited.
Uncontrolled Keywords: community health services,community services,mixed methods,oral health,pharmacy,research priorities,Attitude of Health Personnel,Humans,Mouth Diseases/prevention & control,Community Pharmacy Services,Surveys and Questionnaires,Oral Health,Pharmacists,Dentistry(all)
Publication ISSN: 1365-2842
Last Modified: 14 May 2024 07:30
Date Deposited: 17 Jan 2024 11:01
Full Text Link:
Related URLs: https://onlinel ... 1111/joor.13657 (Publisher URL)
http://www.scop ... tnerID=8YFLogxK (Scopus URL)
PURE Output Type: Article
Published Date: 2024-05
Published Online Date: 2024-01-15
Accepted Date: 2024-01-05
Authors: Jones, Adam
Sturrock, Andrew
Elliott, Emma
Gussy, Mark
Maidment, Ian (ORCID Profile 0000-0003-4152-9704)
Nelson, David
Chew-Graham, Carolyn A
Aggarwal, Vishal R



Version: Published Version

License: Creative Commons Attribution

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