An Introduction to Product Essentiality: Conceptualisation and Measurement

Abstract

Moments of crisis such as pandemics, hyperinflation, or natural disasters cause societies, governments, companies, and individuals to reflect on their priorities and essential needs. However, there is no concept or theory that links human needs to the consumption of goods and services. With this in mind, we introduce the product essentiality concept and a method to measure the essentiality level of a group of products. We used a survey questionnaire and quantitative methodology to illustrate the concept and propose that it can be reasonably approximated by a measure of perceived essentiality. Our analysis examined the influence of location, gender, and family income on the perceived essentiality of general goods and services. For this, a sample of Business and Management students in Brazil and the UK classified 81 products as ‘essential’ or ‘superfluous’. Our findings and analyses show that applying the essentiality concept and its measurement can be consistent and useful for reflecting on what is essential and what is not. This study provides preliminary insights on product portfolio essentiality measurements suggesting it is significantly affected by location rather than gender and income. The results can help organisations to rethink their product portfolios, designs, and assist sustainable development policies.

Publication DOI: https://doi.org/10.1080/09537325.2023.2250014
Divisions: College of Business and Social Sciences > Aston Business School > Operations & Information Management
College of Business and Social Sciences > Aston Business School > Cyber Security Innovation (CSI) Research Centre
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College of Business and Social Sciences > Aston Business School
College of Engineering & Physical Sciences > Systems analytics research institute (SARI)
College of Engineering & Physical Sciences
College of Engineering & Physical Sciences > School of Computer Science and Digital Technologies > Applied AI & Robotics
College of Engineering & Physical Sciences > School of Computer Science and Digital Technologies
College of Engineering & Physical Sciences > Aston Centre for Artifical Intelligence Research and Application
Additional Information: © 2023 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. The terms on which this article has been published allow the posting of the Accepted Manuscript in a repository by the author(s) or with their consent.
Uncontrolled Keywords: Product essentiality,frugal innovation,sustainable consumption measurement,sustainable product portfolio,Strategy and Management,Management Science and Operations Research
Publication ISSN: 1465-3990
Last Modified: 16 May 2024 07:29
Date Deposited: 12 Sep 2023 09:14
Full Text Link:
Related URLs: https://www.tan ... 25.2023.2250014 (Publisher URL)
http://www.scop ... tnerID=8YFLogxK (Scopus URL)
PURE Output Type: Article
Published Date: 2023-09-10
Published Online Date: 2023-09-10
Accepted Date: 2023-08-04
Authors: Nunes, Breno (ORCID Profile 0000-0001-8892-2728)
Alamino, Roberto C. (ORCID Profile 0000-0001-8224-2801)
Bennett, David (ORCID Profile 0000-0003-1480-8652)
Brem, Alexander

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