Development and application of a framework for managing school buildings: A case study in New Zealand


Managing school buildings is critical for any community because the buildings are not only supposed to provide a pleasant and safe environment for staff and students, but they are also a clearly visible representation of the education system. Therefore, it is important to ensure that school buildings are well managed through their life cycle. However, managing school buildings is challenging due to various reasons. This study aims to develop a framework that can help solve challenges in managing school buildings and illustrate the benefit of this framework using schools in New Zealand as a case study. The primary data of this research was collected through 34 semi-structured interviews with schools’ top managers in two phases: Phase 1 (16 interviews) to identify the challenges that schools are facing in managing their buildings; Phase 2 (18 interviews) to verify and validate the new framework for managing school buildings in NZ. The findings reveal that building maintenance in NZ lacks a shared vision, competent people, resources, information management, and performance evaluation. The findings of this study contribute to the broader discussion of managing existing buildings by promoting communication, training, information collection, and lesson sharing. This study also proposes recommendations on how to implement the framework to achieve effective and efficient management of school buildings. Findings of this study can be used as guidance for school stakeholders to manage their buildings effectively and can be adjusted to be used for other types of buildings.

Publication DOI:
Divisions: College of Engineering & Physical Sciences
College of Engineering & Physical Sciences > School of Infrastructure and Sustainable Engineering > Civil Engineering
Additional Information: Copyright © 2023 Elsevier Ltd. This accepted manuscript version is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License [].
Uncontrolled Keywords: Asset management,ISO 55000,Maintenance,School building,Mechanics of Materials,Safety, Risk, Reliability and Quality,Building and Construction,Civil and Structural Engineering,Architecture
Publication ISSN: 2352-7102
Last Modified: 13 Jun 2024 07:37
Date Deposited: 15 Aug 2023 17:11
Full Text Link:
Related URLs: http://www.scop ... tnerID=8YFLogxK (Scopus URL)
https://www.sci ... 352710223015991 (Publisher URL)
PURE Output Type: Article
Published Date: 2023-10-15
Published Online Date: 2023-07-23
Accepted Date: 2023-07-20
Authors: Le, An Thi Hoai
Domingo, Niluka
Rasheed, Eziaku
Park, Kenneth (ORCID Profile 0000-0002-8406-3847)



Version: Accepted Version

Access Restriction: Restricted to Repository staff only until 23 July 2024.

License: Creative Commons Attribution Non-commercial No Derivatives

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