Entrepreneurial growth aspirations during the COVID-19 pandemic: the role of ICT infrastructure quality versus policy response

Abstract

We posit that the quality of information and communication technology (ICT) infrastructure and the effectiveness of crisis-specific policy response are essential for entrepreneurial growth aspirations during major external shocks. Enhancing the quality of ICT infrastructure is a relevant strategy for building ecosystems that are resilient to multiple types of crises. It enhances entrepreneurs’ growth ambitions during the crisis, and makes them less reliant on crisis-specific response policies adopted by governments. We provide empirical support for this, utilizing Global Entrepreneurship Monitor (GEM) data from the pandemic period in Chile.