CSR, financial and non-financial performance in the tourism sector::A systematic literature review and future research agenda

Abstract

This paper provides a comprehensive, international, multi-discipline and multi-methods systematic literature review (SLR) of the existing corporate social responsibility (CSR) and corporate financial performance and non-financial performance measures research in tourism firms. The objective is to synthesise, appraise and extend current understanding of the existing conceptual/theoretical/empirical literature on the relationship between CSR and corporate financial and non-financial performance measures. We adopt a three-step SLR approach to analyse/review one of the largest SLR datasets employed to-date, consisting of 140 multi-methods and theoretical CSR studies conducted globally across multiple disciplines over the 2004–2019 period, published in top ranked journals. Our findings are as follows. First, a large number of the existing studies are descriptive and/or draw on single rather than multi-theoretical perspectives. Second, existing studies have focused mainly on how CSR is related to financial performance measures to the neglect of non-financial performance measures. Third, observable methodological limitations include the dearth of qualitative, mixed-methods and cross-cultural/ developing/country studies. Finally, we outline opportunities for future research.

Publication DOI: https://doi.org/10.1016/j.irfa.2023.102734
Divisions: College of Business and Social Sciences > Aston Business School
College of Business and Social Sciences > Aston Business School > Accounting
Additional Information: Copyright © 2023 The Authors. Published by Elsevier Inc. This is an open access article under the CC BY license (http://creativecommons.org/licenses/by/4.0/).
Uncontrolled Keywords: CSR,Corporate financial and non-financial performance measures,Corporate governance,Systematic literature review,Tourism firms,Economics and Econometrics,Finance
Publication ISSN: 1873-8079
Last Modified: 09 Dec 2024 09:03
Date Deposited: 11 Jul 2023 09:28
Full Text Link:
Related URLs: https://www.sci ... 057521923002508 (Publisher URL)
PURE Output Type: Review article
Published Date: 2023-10
Published Online Date: 2023-07-06
Accepted Date: 2023-06-27
Authors: Alatawi, Ibrahim A
Ntim, Collins G.
Zras, Anis
Elmagrhi, Mohamed H.

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