What's trust got to do with it? Examining trust in leadership, psychological capital, and employee well‐being in a cross‐national context during Covid‐19


We propose and test the idea that trust in the senior leadership team is needed to help overcome the potential widespread decrements to employee well‐being resulting from the Covid‐19 pandemic. Drawing on conservation of resources theory, we suggest that psychological capital mediates the relationship between trust in the senior leadership team's response to Covid‐19 and employee well‐being. We also examine the contextual relevance of line management's servant leadership alongside country differences (i.e., India vs. UK) in reinforcing the importance of trust in fostering psychological capital. We test our model in a time‐lagged survey study that follows employed individuals towards the early, middle, and later stages of the first wave of the pandemic in 2020. Results provide support for our model and indicate potential country differences. Our findings point to the significance of leadership, both at the senior level and at the line management level, in protecting employee well‐being during crises.

Publication DOI: https://doi.org/10.1111/emre.12561
Divisions: College of Business and Social Sciences > Aston Business School > Work & Organisational Psychology
?? RG1018 ??
College of Business and Social Sciences > Aston Business School > Aston India Foundation for Applied Research
College of Business and Social Sciences > Aston Business School
Aston University (General)
Additional Information: Copyright © 2023 The Authors. European Management Review published by John Wiley & Sons Ltd on behalf of European Academy of Management (EURAM). This is an open access article under the terms of the Creative Commons Attribution License, which permits use, distribution and reproduction in any medium, provided the original work is properly cited.
Uncontrolled Keywords: Covid‐19,employee well‐being,psychological capital,senior leadership,servant leadership,trust
Publication ISSN: 1740-4762
Full Text Link:
Related URLs: https://onlinel ... 1111/emre.12561 (Publisher URL)
PURE Output Type: Article
Published Date: 2023-02-22
Published Online Date: 2023-02-22
Accepted Date: 2023-01-26
Submitted Date: 2021-10-14
Authors: Babu, Nishat
Fletcher, Luke
Pichler, Shaun
Budhwar, Pawan (ORCID Profile 0000-0001-8915-6172)



Version: Published Version

License: Creative Commons Attribution

| Preview

Export / Share Citation


Additional statistics for this record