Tapping taxes – digital disruption and revenue administration responses:Digital Disruption and Revenue Administration Responses


Tapping taxes is a metaphor for exploring whether the next wave of digital disruption will have as dramatic an impact on the future management of revenue systems as it continues to have on business models. It is now being asked, will revenue administrations face dramatic disruption from digital competitors? This chapter explores a future operating model of digital integration, where revenue systems tap seamlessly into the digital footprints of people and businesses. While engagement with revenue systems has become increasingly digital and efficient over time, it has fundamentally remained separate, with data ingested and then exploited by revenue authorities. This chapter touches on some of the technological innovations and trends that could be stepping-stones into a future where revenue administration systems are directly connected to transactional and other systems. In the future, taxpayers may literally tap to transact and, as a by-product, their tax returns may be automatically prepared, and their tax calculated and paid. This chapter explores some capability implications for revenue administrations, practitioners, and taxpayers before discussing some of the legal, ethical, and capability challenges and opportunities that integration would create for data governance. It concludes with some recommendations. Although this study focuses on intra-country analysis, many of the issues have broader, inter-country implications that are beyond the scope of this chapter

Publication DOI: https://doi.org/10.4324/9781003196020-3
Divisions: College of Business and Social Sciences > Aston Business School > Accounting
College of Business and Social Sciences > Aston Business School > Centre for Personal Financial Wellbeing
Additional Information: Copyright © The Author(s). This is an open access chapter licensed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives CC BY-NC-ND 4.0 International License [https://creativecommons.org/licenses/by-nc-nd/4.0/]. Funding: Open access support for this chapter funded by the Asian Development Bank.
Uncontrolled Keywords: Economics, Econometrics and Finance(all),Business, Management and Accounting(all),Social Sciences(all)
ISBN: 9781032051000, 9781003196020
Last Modified: 22 May 2024 17:51
Date Deposited: 21 Dec 2022 10:17
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Related URLs: https://www.tay ... a6-e6663e5d9276 (Publisher URL)
http://www.scop ... tnerID=8YFLogxK (Scopus URL)
PURE Output Type: Chapter
Published Date: 2022-07-11
Authors: Granger, Jennie
de Clercq, Bernadene
Lymer, Andy (ORCID Profile 0000-0001-6080-0112)

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