Gamified and Self-Adaptive Applications for the Common Good:Research Challenges Ahead

Abstract

Motivational digital systems offer capabilities to engage and motivate end-users to foster behavioral changes towards a common goal. In general these systems use gamification principles in non-games contexts. Over the years, gamification has gained consensus among researchers and practitioners as a tool to motivate people to perform activities with the ultimate goal of promoting behavioural change, or engaging the users to perform activities that can offer relevant benefits but which can be seen as unrewarding and even tedious. There exists a plethora of heterogeneous application scenarios towards reaching the common good that can benefit from gamification. However, an open problem is how to effectively combine multiple motivational campaigns to maximise the degree of participation without exposing the system to counterproductive behaviours. We conceive motivational digital systems as multi-agent systems: self-adaptation is a feature of the overall system, while individual agents may self-adapt in order to leverage other agents' resources, functionalities and capabilities to perform tasks more efficiently and effectively. Consequently, multiple campaigns can be run and adapted to reach common good. At the same time, agents are grouped into micro-communities in which agents contribute with their own social capital and leverage others' capabilities to balance their weaknesses. In this paper we propose our vision on how the principles at the base of the autonomous and multi-agent systems can be exploited to design multi-challenge motivational systems to engage smart communities towards common goals. We present an initial version of a general framework based on the MAPE-K loop and a set of research challenges that characterise our research roadmap for the implementation of our vision.

Publication DOI: https://doi.org/10.1109/SEAMS51251.2021.00028
Divisions: College of Engineering & Physical Sciences > Computer Science
College of Engineering & Physical Sciences
College of Engineering & Physical Sciences > Systems analytics research institute (SARI)
Additional Information: © 2021 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works. Funding: This work was partially funded by the AIR BREAK project (UIA05-177), the Swedish Knowledge Foundation (KKS) Synergy project SACSys, the UK Leverhulme Trust Fellowship ”QuantUn” (RF-2019-548/9), and the UK EPSRC Project Twenty20Insight (EP/T017627/1).
Event Title: 2021 International Symposium on Software Engineering for Adaptive and Self-Managing Systems (SEAMS)
Event Type: Other
Event Location: Madrid, Spain
Event Dates: 2021-05-18 - 2021-05-24
Uncontrolled Keywords: Gamification,Multi-Agent Systems,Self-Adaptation,Societal Challenges,Computer Science Applications,Artificial Intelligence,Control and Optimization,Software,Information Systems and Management,Industrial and Manufacturing Engineering
ISBN: 978-1-6654-0290-3, 978-1-6654-0289-7
Full Text Link:
Related URLs: https://ieeexpl ... cument/9462009/ (Publisher URL)
http://www.scop ... tnerID=8YFLogxK (Scopus URL)
PURE Output Type: Conference contribution
Published Date: 2021-06-29
Accepted Date: 2021-03-12
Authors: Bucchiarone, Antonio
Cicchetti, Antonio
Bencomo, Nelly (ORCID Profile 0000-0001-6895-1636)
Loria, Enrica
Marconi, Annapaola

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