Accelerated innovation through repurposing: Exaptation of design and manufacturing in response to COVID-19

Abstract

As the COVID‐19 pandemic spread across the globe in the first quarter of 2020, demand for specialised equipment in hospitals soared. As a result, firms from a variety of sectors repurposed their design and manufacturing to create new products in days. By examining 80 cases of this accelerated innovation, the research investigates how a shared purpose drives change in the innovation process. It applies the lens of exaptation – the discovery of unintended functions for technologies – to explain how product complexity and ecosystem structure affect accelerated innovation in this context. The research extends the application of exaption to manufacturing as well as product design; it identifies a relationship between complexity, exaptation and ecosystems. The research suggests that the ability to exapt design and manufacturing can determine a firm’s ecosystem role. These results lead to implications for theory and for practice, during the response to and recovery from the crisis.