Tell it like it is in SME teams:Adverse working conditions, citizenship behaviour and the role of team information sharing in a turbulent economy


This article examines the relationship between the deterioration of working conditions concomitant with macroeconomic turbulence and employees’ citizenship, i.e. discretionary effort, towards the organisation. In particular, this study focuses on teams and how to redress the employee backlash against the increasing adversity experienced. Having collected data from 151 employees in 23 Cypriot small and medium enterprise teams during a macroeconomic crisis, the findings demonstrate that adverse working conditions relate negatively to discretionary effort only for those teams with low and moderate levels of information sharing. The study highlights the vital role of team information sharing in dampening the negative workplace repercussions of a deeply recessional economy.

Publication DOI:
Divisions: College of Business and Social Sciences > Aston Business School > Work & Organisational Psychology
College of Business and Social Sciences > School of Social Sciences & Humanities > Centre for Critical Inquiry into Society and Culture (CCISC)
College of Business and Social Sciences > Aston Business School
Additional Information: This article is distributed under the terms of the Creative Commons Attribution 4.0 License ( which permits any use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access page (
Uncontrolled Keywords: Crisis,Cyprus,organisational citizenship behaviour (OCB),small and medium-sized enterprises (SMEs),teams,working conditions,Business, Management and Accounting(all),Strategy and Management,Organizational Behavior and Human Resource Management,Management of Technology and Innovation
Publication ISSN: 0143-831X
Last Modified: 14 May 2024 07:14
Date Deposited: 26 May 2020 11:17
Full Text Link: https://researc ... 7aa9e7ad6).html
Related URLs: https://journal ... 143831X20925544 (Publisher URL)
http://www.scop ... tnerID=8YFLogxK (Scopus URL)
PURE Output Type: Article
Published Date: 2020-06-10
Published Online Date: 2020-06-10
Accepted Date: 2020-05-01
Authors: Nyfoudi, Margarita
Theodorakopoulos, Nicholas (ORCID Profile 0000-0002-2262-0054)
Psychogios, Alexandros
Dysvik, Anders



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Version: Published Version

License: Creative Commons Attribution

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