The role of security notices and online consumer behaviour: An empirical study of social networking users

Abstract

This paper uses a survey of social networking users to empirically explore their perceptions of security notices – independently verified artefacts informing internet site users that security measures are taken by the site owner. We investigate such factors as purchase experience, purchase intention, risk propensity, usage of various social network categories and user victimisation. The results suggest a strong positive link between purchase intention and paying attention to security notices/features on social networks. We find that higher use of narrow-purpose social networking services has a negative association with paying attention to security notices. We also show that users with higher risk propensity pay less attention to security notices/features. Finally, we find no association between purchase experience, user victimisation and perception of security notices/features. Our results provide new, and possibly more refined, evidence of the factors that influence the attention paid to security notices/features by social media users. The results have important implications for theory development, policy and practice.

Publication DOI: https://doi.org/10.1016/j.ijhcs.2015.03.004
Divisions: College of Business and Social Sciences > Aston Business School > Operations & Information Management
Additional Information: © 2015, Elsevier. Licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International http://creativecommons.org/licenses/by-nc-nd/4.0/
Publication ISSN: 1095-9300
Last Modified: 19 Feb 2024 08:24
Date Deposited: 07 Oct 2019 13:14
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Related URLs: https://www.sci ... 049X?via%3Dihub (Publisher URL)
PURE Output Type: Article
Published Date: 2015-08
Accepted Date: 2015-03-11
Authors: Benson, Vladlena (ORCID Profile 0000-0001-5940-0525)
Saridakis, George
Tennakoon, Hemamali
Ezingeard, Jean Noel

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