Manufacturing knowledge management strategy


The study sought to understand the components of knowledge management strategy from the perspective of staff in UK manufacturing organizations. To analyse this topic, we took an empirical approach and collaborated with two manufacturing organizations. Our main finding centres on the key components of a knowledge management strategy, and the relationships between it and manufacturing strategy and corporate strategy. Other findings include: the nature of knowledge in manufacturing organizations; the relevance of (in)formal processes; top-down and bottom-up communication; taking ownership for information processes. We also make comments on the development of action plans for better knowledge management. The implications are that, for an integrated approach to knowledge management strategy in manufacturing organizations, involvement across the organization and at all levels is necessary.

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Divisions: College of Business and Social Sciences > Aston Business School > Operations & Information Management
College of Business and Social Sciences > Aston Business School
Additional Information: This is an electronic version of an article published in Shaw, Duncan A. and Edwards, John S. (2006). Manufacturing knowledge management strategy. International Journal of Production Research, 44 (10), pp. 1907-1925. International Journal of Production Research is available online at:
Uncontrolled Keywords: knowledge management,knowledge management strategy,manufacturing strategy,operations,Industrial and Manufacturing Engineering,Management Science and Operations Research
Publication ISSN: 1366-588X
Last Modified: 02 Jan 2024 08:09
Date Deposited: 02 Nov 2009 13:09
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Related URLs: http://www.scop ... tnerID=8YFLogxK (Scopus URL)
http://www.tand ... 207540500431339 (Publisher URL)
PURE Output Type: Article
Published Date: 2006-05-15
Authors: Shaw, D.
Edwards, J.S. (ORCID Profile 0000-0003-3979-017X)



Version: Accepted Version

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