Reducing readmission rates through a discharge follow-up service


Approximately 15% of elderly patients are readmitted within 28 days of discharge. This costs the NHS and patients. Previous studies show telephone contact with patients ­post-discharge can reduce readmission rates. This service ­evaluation used a cohort design and compared 30-day emergency readmission rate in patients identified to receive a community nurse follow-up with patients where no attempt was made. 756 patients across seven hospital wards were ­identified; 303 were identified for the intervention and 453 in a ­comparison group. Hospital admission and readmission data was extracted over 6 months. Where an attempt to contact a patient was made post-discharge, the readmission rate was 9.24% compared to 15.67% where no attempt to ­contact was made (p=0.011). After adjustment for ­confounding using logistic regression, there was evidence of reduced readmissions in the ‘attempt to contact’ group odds ratio = 1.93 (95% c­onfidence interval = 1.06–3.52, p=0.033). Of the patients who community nurses attempted to contact, 288 were contacted, and 202 received a home visit with general practitioner ­referral and medications advice being the most common ­interventions initiated. This service evaluation shows that a simple intervention where community nurses attempt to contact and visit geriatric patients after discharge causes a significant reduction in 30-day hospital readmissions.

Publication DOI:
Divisions: College of Health & Life Sciences > School of Biosciences
College of Health & Life Sciences
College of Health & Life Sciences > Chronic and Communicable Conditions
Additional Information: © Royal College of Physicians 2019. All rights reserved.
Publication ISSN: 2055-3331
Last Modified: 19 Apr 2024 07:15
Date Deposited: 19 Aug 2019 09:30
Full Text Link:
Related URLs: http://futureho ... t/6/2/114.short (Publisher URL)
PURE Output Type: Article
Published Date: 2019-06-19
Accepted Date: 2019-06-01
Authors: Vernon, D.
Brown, James E (ORCID Profile 0000-0002-3504-7373)
Griffiths, E.
Nevill, Alan M.
Pinkney, M.



Version: Accepted Version

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