'Making every contact count':Evaluation of the impact of an intervention to train health and social care practitioners in skills to support health behaviour change


A total of 148 health and social care practitioners were trained in skills to support behaviour change: creating opportunities to discuss health behaviours, using open discovery questions, listening, reflecting and goal-setting. At three time points post-training, use of the skills was evaluated and compared with use of skills by untrained practitioners. Trained practitioners demonstrated significantly greater use of these client-centred skills to support behaviour change compared to their untrained peers up to 1 year post-training. Because it uses existing services to deliver support for behaviour change, this training intervention has the potential to improve public health at relatively low cost.

Publication DOI: https://doi.org/10.1177/1359105314523304
Divisions: College of Health & Life Sciences > School of Psychology
College of Health & Life Sciences
Additional Information: © Sage 2014. The final publication is available via Sage at http://dx.doi.org/10.1177/1359105314523304
Uncontrolled Keywords: Communication,Health Behavior,Health Personnel/education,Humans,Public Health
Publication ISSN: 1461-7277
Full Text Link:
Related URLs: https://journal ... 359105314523304 (Publisher URL)
PURE Output Type: Article
Published Date: 2016-02
Published Online Date: 2014-04-08
Authors: Lawrence, Wendy
Black, Christina
Tinati, Tannaze
Cradock, Sue
Begum, Rufia
Jarman, Megan (ORCID Profile 0000-0002-4477-9314)
Pease, Anna
Margetts, Barrie
Davies, Jenny
Inskip, Hazel
Cooper, Cyrus
Baird, Janis
Barker, Mary



Version: Accepted Version

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