Comparing knowledge management between organisations:searching for good practice


This paper reports ongoing work that is attempting to find out ‘what is good practice for knowledge management’. The data we have to analyse this issue is 109 maps of knowledge (on knowledge management) which were built during 18 group workshops with 152 people from 15 different organisations. The maps contain data on the aspirations and action plans which UK managers have to improve knowledge management practices in their organisation. So far we have attempted a number of approaches to analysing this data, both inductive and deductive, but we still feel there is more to be learned from the rich data set we have. The paper presents a flavour of the work we have done, have considered doing, and have resisted doing. The aim of the paper is to stimulate debate on the strengths of our analyses and, more importantly, on amassing views of how it can be further strengthened, and the difficulties and dilemmas which might need to be overcome.

Divisions: College of Business and Social Sciences > Aston Business School > Operations & Information Management
College of Business and Social Sciences > Aston Business School
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Event Title: Knowledge Management Aston Conference
Event Type: Other
Event Dates: 2003-07-14 - 2003-07-15
Uncontrolled Keywords: knowledge management,facilitation,group decision support,group maps,good practice,knowledge management life cycle
ISBN: 0-903440-29-6
Last Modified: 22 Apr 2024 07:33
Date Deposited: 02 Nov 2009 13:48
PURE Output Type: Chapter
Published Date: 2003
Authors: Shaw, Duncan
Edwards, John S. (ORCID Profile 0000-0003-3979-017X)
Collier, Paul M.



Version: Accepted Version

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