Ammirato, Salvatore, Felicetti, Alberto Michele and Della-gala, Marco (2015). Rethinking tourism destinations: collaborative network models for the tourist 2.0. International Journal of Knowledge-Based Development, 6 (3), 178 - 201.
Abstract
In the increasingly saturated tourism market, an effective tourism destination management is essential to support competitive and sustainable growth. The topic becomes interesting in light of the spread of the collaborative network (CN) organisational models and the massive diffusion of web 2.0 and mobile technology. The formers have proven to give concrete opportunities of development in many industrial sectors, the latter has been changing the way tourists experience a destination. Even if several case studies of CNs in tourism are known, a comprehensive study of how tourism destinations can benefit of CN models and enabling technologies is not present; especially in the effort to help tourism destinations in setting up services able to actively support each phase of the tourist 2.0 lifecycle. In this paper we highlight how CN models are able to support the tourism destination management in order to gain competitiveness for local areas, to improve flexibility in services provision and to give tourists the possibility to live an augmented tourism experience. Furthermore, a review of the most suitable forms of collaborative network for tourism destination and their ways to actively support the augmented experience of the tourist 2.0 are proposed.
Publication DOI: | https://doi.org/10.1504/IJKBD.2015.072800 |
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Divisions: | College of Engineering & Physical Sciences |
Additional Information: | © 2015 Inderscience Enterprises Ltd. International Journal of Knowledge-Based Development, 2015 Vol.6 No.3, pp.178 - 201 |
Publication ISSN: | 2040-4476 |
Last Modified: | 30 Sep 2024 11:59 |
Date Deposited: | 03 Jun 2019 10:48 |
Full Text Link: | |
Related URLs: |
https://www.ind ... php?artid=72800
(Publisher URL) |
PURE Output Type: | Article |
Published Date: | 2015-11-03 |
Authors: |
Ammirato, Salvatore
Felicetti, Alberto Michele Della-gala, Marco ( 0000-0001-6850-0931) |