Tourism Destination Management: A Collaborative Approach


Collaboration is a key factor of sustainable growth across territories and industrial sectors. Tourism, one of the largest industries in the world, has been subject to strongest innovation in the last years. Main reasons of this reside both in the availability of new ICTs - Information and Communication Technologies - and organizational models, which directly connect tourists among them and with service providers, and in the always more personalized supply of tourism experience. Tourism destinations can benefit of such innovations if they are able to reorganize the territorial tourism offer around different pattern of collaboration in order to give 2.0 tourists opportunities to live an augmented tourism experience. This paper deals with the possible forms of collaborative networks that can rise within a destination with a focus on relationships between services delivered by the Tourism Destination and the requests of services at the different phases of the tourist 2.0 lifecycle.

Publication DOI:
Divisions: College of Engineering & Physical Sciences > Electrical, Electronic & Power Engineering
College of Engineering & Physical Sciences
Additional Information: © IFIP International Federation for Information Processing 2014
Uncontrolled Keywords: Tourism breeding environment,Collaborative Networked Organization,Tourism Extended Enterprise,Tourism Virtual Organization,augmented tourism experience,tourist 2.0 lifecycle
ISBN: 978-3-662-44744-4, 978-3-662-44745-1
Full Text Link:
Related URLs: https://link.sp ... -662-44745-1_21 (Publisher URL)
PURE Output Type: Chapter (peer-reviewed)
Published Date: 2014
Authors: Ammirato, Salvatore
Felicetti, Alberto Michele
Della-gala, Marco (ORCID Profile 0000-0001-6850-0931)



Version: Accepted Version

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