Uncovering the nature of the relationship between outsourcing motivations and the degree of outsourcing: An empirical study on Finnish small and medium-sized enterprises


Prior literature has identified several outsourcing motivations, such as cost reduction and access to expertise, and deciphered the influence of these variables on outsourcing decisions. In another stream of outsourcing studies, researchers have gauged the degree of outsourcing, unearthing how companies may choose to outsource a set or processes instead of the whole business function. In this article, we draw on both of these streams of outsourcing research to study the relationship between outsourcing motivations and the degree of outsourcing within a particular business function. We probe the effect of nine motivation items on outsourcing decision through an empirical study using survey data gathered from 337 small and medium-sized enterprises. We find that cost reduction, a focus on core competence and business/process improvements are all associated with a higher degree of outsourcing, but interestingly, access to expertise is negatively associated with the degree of outsourcing. This finding suggests that companies that outsource mainly to acquire external expertise outsource only a limited number of processes within a specific business function. Our main theoretical contribution lies in uncovering the dynamic nature of outsourcing motivations, meaning that as companies outsource a larger degree of their business processes, some motivation items become more accentuated and others fade in importance.

Publication DOI: https://doi.org/10.1177/0268396218816255
Divisions: College of Business and Social Sciences > Aston Business School > Operations & Information Management
College of Business and Social Sciences > Aston Business School
College of Engineering & Physical Sciences > Systems analytics research institute (SARI)
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Additional Information: This article is distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 License (http://www.creativecommons.org/licenses/by-nc/4.0/) which permits non-commercial use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access pages (https://us.sagepub.com/en-us/nam/open-access-at-sage).
Uncontrolled Keywords: Business process outsourcing,accounting,degree of outsourcing,outsourcing motivation,survey,Information Systems,Strategy and Management,Library and Information Sciences
Publication ISSN: 1466-4437
Last Modified: 22 May 2024 07:14
Date Deposited: 28 Mar 2019 10:25
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Related URLs: http://www.scop ... tnerID=8YFLogxK (Scopus URL)
http://journals ... 268396218816255 (Publisher URL)
PURE Output Type: Article
Published Date: 2019-03-01
Published Online Date: 2019-02-01
Accepted Date: 2018-08-22
Authors: Asatiani, Aleksandre (ORCID Profile 0000-0002-7358-9018)
Penttinen, Esko
Kumar, Ashish


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