Antecedents and Outcomes of Work-Nonwork Conflict in Hospitality: A Meta-Analysis

Abstract

Purpose: This paper aims to provide and meta-analytically investigate a theoretical framework of work–nonwork conflict and its antecedents and outcomes in hospitality management. Design/methodology/approach: This paper adopts the psychometric meta-analytical methods and meta-structural equation modeling methods to synthesize the relationships between work-to-nonwork conflict (WNC) and nonwork-to-work conflict (NWC) and its antecedents and outcomes. Findings: WNC and NWC are found to be correlated with antecedents including social support; positive affectivity and negative affectivity; work characteristics; and outcomes including job-related well-being, life-related well-being, burnout, performance and turnover intentions. Originality/value: This paper is the very first meta-analysis in International Journal of Contemporary Hospitality Management. It is also the first meta-analysis on the relationship between overall work–nonwork conflict and its antecedents and outcomes in hospitality and tourism.