The journey towards cultural competence


Graduates increasingly need to operate across national and cultural boundaries. This paper discusses the need to ensure that all students are equipped to operate within complex and diverse multicultural environments. The work builds on three earlier studies. Using these, the author has created a new theoretical framework and designed an intervention which aimed to increase diverse students' awareness of intercultural differences and their ability to function effectively in multicultural learning (and thus work) environments. The paper evaluates this highly innovative training. It concludes that it was effective in making a wide range of students aware of issues around cultural difference and competence. The training significantly changed the outlook of students who took part in it. Whilst the framework was robust, effective, and generalisable to other contexts, there are a number of issues which will be addressed in the re-running the programme.

Divisions: College of Business and Social Sciences > Aston Business School
College of Business and Social Sciences > Aston Business School > Operations & Information Management
College of Business and Social Sciences > School of Social Sciences & Humanities
Uncontrolled Keywords: cultural competence
Publication ISSN: 1465-153X
Last Modified: 27 Jun 2024 07:46
Date Deposited: 08 Jan 2009 10:36
Full Text Link: http://www.esbu ... sh+Journal.aspx
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PURE Output Type: Article
Published Date: 2008
Authors: Higson, Helen E. (ORCID Profile 0000-0003-3433-2823)



Version: Published Version

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