Lightfoot, H.W., Baines, T. and Smart, P. (2011). Examining the information and communication technologies enabling servitized manufacture. Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture, 225 (10), pp. 1964-1968.
Abstract
Services-led competitive strategies are critically important to Western manufacturers. This paper contributes to our basic knowledge of such strategies by examining the enabling information and communication technologies that successfully servitized manufacturers appear to be adopting. Although these are preliminary findings from a longer-term research programme, through this paper we seek to offer immediate assistance to manufacturers who wish to understand how they might exploit the servitization movement.
Publication DOI: | https://doi.org/10.1177/0954405411399019 |
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Divisions: | College of Business and Social Sciences > Aston Business School > Operations & Information Management College of Business and Social Sciences > Aston Business School > Advanced Services Group |
Uncontrolled Keywords: | product-service systems,PSS,servitization,service delivery,ICT,Industrial and Manufacturing Engineering,Mechanical Engineering |
Publication ISSN: | 2041-2975 |
Last Modified: | 06 Aug 2024 07:01 |
Date Deposited: | 11 Mar 2019 17:27 |
Full Text Link: |
http://pib.sage ... ent/225/10/1964 |
Related URLs: |
http://www.scop ... tnerID=8YFLogxK
(Scopus URL) |
PURE Output Type: | Article |
Published Date: | 2011-10 |
Published Online Date: | 2011-08-08 |
Authors: |
Lightfoot, H.W.
Baines, T. ( ![]() Smart, P. |