Inter-organisational knowledge transfer strategies


Inter-organisational knowledge transfer is very important for SMEs. However, compared to knowledge transfer within an organisation, its ‘boundary paradox’ makes its process more complicated and difficult to understand. In order to solve the ‘paradox’, inter-organisational knowledge transfer strategies need to be developed for SMEs. Through a review of the literature on knowledge transfer, this paper proposes an inter-organisational knowledge transfer process model that contains four stages (initiation, selection, interaction and conversion). It classifies three situations in which an SME exchanges knowledge with a customer (whether a larger company or an SME). It then applies a coordinating mechanism to analyse knowledge transfer strategies for the SME when it is a knowledgegiving firm and knowledge-receiving firm respectively, in the different stages of each situation.

Divisions: College of Business and Social Sciences > Aston Business School > Operations & Information Management
College of Business and Social Sciences > Aston Business School
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Event Title: Knowledge Management Aston Conference
Event Type: Other
Event Dates: 2003-07-14 - 2003-07-15
Uncontrolled Keywords: strategies,knowledge transfer,inter-organisation,SMEs
ISBN: 0-903440-29-6
Last Modified: 27 Jun 2024 12:05
Date Deposited: 11 Mar 2019 16:37
PURE Output Type: Chapter
Published Date: 2003
Authors: Chen, Shizhong
Duan, Yanqing
Edwards, John S. (ORCID Profile 0000-0003-3979-017X)
Kinman, Russell



Version: Accepted Version

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