Knowledge processes in virtual teams:consolidating the evidence


This article takes stock of the current state of research on knowledge processes in virtual teams (VTs) and consolidates the extent research findings. Virtual teams, on the one hand, constitute important organisational entities that facilitate the integration of diverse and distributed knowledge resources. On the other hand, collaborating in a virtual environment creates particular challenges for the knowledge processes. The article seeks to consolidate the diverse evidence on knowledge processes in VTs with a specific focus on identifying the factors that influence the effectiveness of these knowledge processes. The article draws on the four basic knowledge processes outlined by Alavi and Leidner (2001) (i.e. creation, transferring, storage/retrieval and application) to frame the investigation and discuss the extent research. The consolidation of the existing research findings allows us to recognise the gaps in the understanding of knowledge processes in VTs and identify the important avenues for future research.

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Divisions: College of Business and Social Sciences > Aston Business School > Operations & Information Management
College of Business and Social Sciences > Aston Business School
Additional Information: This is an Accepted Manuscript of an article published by Taylor & Francis in Behaviour & Information Technology on 18/9/12, available online:
Uncontrolled Keywords: distributed cognition,knowledge management,virtual community,Social Sciences(all),Human-Computer Interaction,Arts and Humanities (miscellaneous),Developmental and Educational Psychology
Publication ISSN: 1362-3001
Last Modified: 10 Jun 2024 07:14
Date Deposited: 20 Feb 2019 09:42
Full Text Link: http://www.tand ... 29X.2012.719033
Related URLs: http://www.scop ... tnerID=8YFLogxK (Scopus URL)
PURE Output Type: Article
Published Date: 2014
Published Online Date: 2012-09-18
Authors: Fang, Yulin
Kwok, Ron Chi-Wai
Schroeder, Andreas (ORCID Profile 0000-0002-4051-9275)



Version: Accepted Version

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