Schroeder, Andreas and Kotlarsky, Julia (2015). Digital resources and their role in advanced service provision:a VRIN analysis. IN: Servitization : the theory and impact. Baines, Tim and Harrison, David K. (eds) GBR: Aston University.
Abstract
Purpose: We examine the role of digital resources in the context of advanced service provision to determine their strategic potential. Approach: We conduct a theoretical review of the literature to identify digital resources which we subsequently analyse with regards to their value, rarity, inimitability and non-substitutability (VRIN). Findings: Our analysis shows that the strategic value of the digital resources is unlocked through their complementarity. Value: The research has implications for the management of advanced services and contributes towards the grounding of servitization research in the wider economic and management theory.
| Divisions: | College of Business and Social Sciences > Aston Business School > Operations & Information Management |
|---|---|
| Additional Information: | © Aston Business School |
| Event Title: | Spring Servitization Conference SSC2015 |
| Event Type: | Other |
| Event Dates: | 2015-05-18 - 2015-05-19 |
| Uncontrolled Keywords: | servitization,advanced services ,resource-based view,resource value,complementarity,digital resource |
| ISBN: | 978-1-85449-492-4 |
| Last Modified: | 04 Nov 2025 08:14 |
| Date Deposited: | 20 Feb 2019 09:42 | PURE Output Type: | Conference contribution |
| Published Date: | 2015-05 |
| Authors: |
Schroeder, Andreas
(
0000-0002-4051-9275)
Kotlarsky, Julia (
0000-0002-1478-549X)
|