The Effect of Emotional Intelligence on Organizational Citizenship Behavior.


This study aims to determine the relationship of emotional intelligence with organizational citizenship behavior. Descriptive and analytical design was adopted and 344 employees from manufacturing firms formed as the sample for the study. The results indicate the attributes of emotional intelligence i.e self-awareness, understanding emotion, ability to sense emotion and acknowledge emotion, goal setting and its achievement, believing to be a competent person , self-motivation, self-encouragement to try best significantly differ with the dimensions of organizational citizenship behavior and self-control , sensitive to feeling and emotion attribute does not significantly differ with the dimensions of organizational citizenship behavior.

Divisions: College of Business and Social Sciences > Aston Business School
Additional Information: © Copyright by the authors - Licensee IPA- Under Creative Commons license 3.0
Publication ISSN: 2229-3795
Last Modified: 27 Dec 2023 09:00
Date Deposited: 19 Feb 2019 14:24
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Related URLs: http://www.ipub ... 2abstracts.html (Publisher URL)
PURE Output Type: Article
Published Date: 2016-11-01
Accepted Date: 2016-11-01
Authors: Narayanan, Kanimozhi (ORCID Profile 0000-0003-2759-7436)



Version: Published Version

License: Creative Commons Attribution

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