Knowledge Management Strategy - What Have We Learnt?


This paper picks up on the widely accepted personalisation and codification approaches to knowledge management strategy. It looks at the relationship between these knowledge management strategies and the competitive strategies that organisations have adopted, and by considering the strategy and manufacturing strategy literature, identifies a certain inconsistency between the discussions there and those in the knowledge management literature. It goes on to consider what examples in the literature have contributed to our knowledge of knowledge management strategies, and to highlighting the weaknesses in that knowledge, since these two "fundamental strategies" were first defined back in the 20th century. Aspects where the theory may benefit from being extended include: more precise consideration as to what a competitive position of "standardisation" really means, especially in the light of the expansion of so-called mass customisation; the three-way fit (or lack of it) between knowledge management strategy, competitive strategy and organisational culture, how these are developed, whether it is possible to change them if desirable, and if so, how; and the role of leadership in relation to different knowledge management strategies.

Divisions: College of Business and Social Sciences > Aston Business School
College of Business and Social Sciences > Aston Business School > Operations & Information Management
Additional Information: © 2006 The Author
Event Title: 7th European Conference on Knowledge Management, ECKM 2006
Event Type: Other
Event Dates: 2006-09-04 - 2006-09-05
Uncontrolled Keywords: Codification,Competitive strategy,Knowledge management strategy,Mass customisation,Personalisation,Information Systems and Management,Management Science and Operations Research
ISBN: 9781905305285
Last Modified: 27 May 2024 07:44
Date Deposited: 14 Feb 2019 16:18
Full Text Link:
Related URLs: http://www.scop ... tnerID=8YFLogxK (Scopus URL)
PURE Output Type: Chapter
Published Date: 2006-12-01
Authors: Edwards, John (ORCID Profile 0000-0003-3979-017X)



Version: Draft Version

| Preview

Export / Share Citation


Additional statistics for this record