Artificial intelligence for decision making in the era of Big Data:evolution, challenges and research agenda


Artificial intelligence (AI) has been in existence for over six decades and has experienced AI winters and springs. The rise of super computing power and Big Data technologies appear to have empowered AI in recent years. The new generation of AI is rapidly expanding and has again become an attractive topic for research. This paper aims to identify the challenges associated with the use and impact of revitalised AI based systems for decision making and offer a set of research propositions for information systems (IS) researchers. The paper first provides a view of the history of AI through the relevant papers published in the International Journal of Information Management (IJIM). It then discusses AI for decision making in general and the specific issues regarding the interaction and integration of AI to support or replace human decision makers in particular. To advance research on the use of AI for decision making in the era of Big Data, the paper offers twelve research propositions for IS researchers in terms of conceptual and theoretical development, AI technology-human interaction, and AI implementation.

Publication DOI:
Divisions: College of Business and Social Sciences > Aston Business School > Operations & Information Management
Additional Information: © 2019, Elsevier. Licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
Uncontrolled Keywords: AI,Artificial intelligence,Big data,Cognitive computing,Decision making,Expert system,Machine learning,Recommender system,Research agenda,Information Systems,Computer Networks and Communications,Library and Information Sciences
Publication ISSN: 1873-4707
Last Modified: 22 Jul 2024 07:19
Date Deposited: 31 Jan 2019 16:19
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Related URLs: https://www.sci ... 0581?via%3Dihub (Publisher URL)
http://www.scop ... tnerID=8YFLogxK (Scopus URL)
PURE Output Type: Article
Published Date: 2019-10-01
Published Online Date: 2019-02-07
Accepted Date: 2019-01-28
Authors: Duan, Yanqing
Edwards, John S (ORCID Profile 0000-0003-3979-017X)
Dwivedi, Yogesh Kumar

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