The internal accountability dynamic of UK service clubs:Towards (more) intelligent accountability?


This paper explores the nature of internal accountability within service organisations. The study adopts a cross-sectional approach, with the three largest service organisations in the world selected along with Round Table International, a popular service organisation in the UK. This paper utilises Roberts’ framework of individualising/hierarchical and socialising/intelligent forms of accountability, with socialising forms of accountability dominating accountable space within service clubs. The presence of a more ‘intelligent accountability’ dynamic at grassroots level is then considered. This paper concludes with avenues for development of more intelligent accountability within service organisations, along with further research opportunities.

Publication DOI:
Divisions: College of Business and Social Sciences > Aston Business School
College of Business and Social Sciences > Aston Business School > Accounting
Additional Information: © 2018, Elsevier. Licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
Uncontrolled Keywords: Accountability,Membership organization,NGO,Service club,United Kingdom,Accounting,Finance
Publication ISSN: 1467-6303
Full Text Link:
Related URLs: https://www.tan ... 82.2019.1589907 (Publisher URL)
http://www.scop ... tnerID=8YFLogxK (Scopus URL)
PURE Output Type: Article
Published Date: 2019-04-16
Published Online Date: 2018-12-19
Accepted Date: 2018-11-23
Authors: Yates, David (ORCID Profile 0000-0002-4285-5520)
Gebreiter, Florian (ORCID Profile 0000-0002-5981-0476)
Lowe, Alan D

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