Mohammed, Khadijah and Uren, Victoria (2019). The influence of social media on purchase decision-making by young Nigerians. IN: Proceedings of the 5th European Conference on Social Media, ECSM 2018. Corcoran, Niall and Cunnane, Vincent (eds) IRL: Academic Conferences and Publishing International Limited.
Abstract
The uptake of mobile communications in Nigeria has provided a platform for consumers to communicate with brands. This survey investigated the role of social media in the five different stages of the Engel-Kollat-Blackwell (EKB) consumer decision-making process in Nigerians aged 18-35. The factors of trust, gender and region were considered. Social media was used at all the stages of the purchase decision making process. Trust appears to be influential and warrants further investigation.
| Divisions: | College of Business and Social Sciences > Aston Business School > Operations & Information Management Aston University (General) |
|---|---|
| Additional Information: | © 2018 The authors |
| Event Title: | 5th European Conference on Social Media, ECSM 2018 |
| Event Type: | Other |
| Event Dates: | 2018-06-21 - 2018-06-22 |
| Uncontrolled Keywords: | Consumer Decision-making Process,Culture,Electronic Word of Mouth,Gender,Nigeria,Social Media,Trust,Computer Networks and Communications |
| ISBN: | 9781911218838 |
| Last Modified: | 11 Nov 2024 09:13 |
| Date Deposited: | 14 Mar 2018 10:40 |
| Full Text Link: | |
| Related URLs: |
http://www.scop ... tnerID=8YFLogxK
(Scopus URL) |
PURE Output Type: | Conference contribution |
| Published Date: | 2019-04-01 |
| Accepted Date: | 2018-12-11 |
| Authors: |
Mohammed, Khadijah
Uren, Victoria ( 
0000-0002-1303-5574)
|
CORE (COnnecting REpositories)
CORE (COnnecting REpositories)